H9 was stolen, if I buy a H9 Core will it load all previous algorithms?

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    • March 14, 2014 at 10:04 pm #111456
      roushracer00
      Member

      I had a small pedalboard stolen out of my car recently that had my H9 on it, is it possible to use a new H9 core with my previous account and load all of the algorithms that were on my previously purchased one?

    • March 14, 2014 at 10:32 pm #125549
      gkellum
      Participant

      Yes, that will work.  You should send an email to support@eventide.com about this though.  If someone buys that H9 on ebay or something and deregisters it, you'll lose those algorithms.  So, we'll need to mark that unit as stolen.  If you have a police report, please send it as well.

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