H9 not found by bluetooth

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- May 20, 2017 at 7:04 am #114182
  
  Jan Geerts
  Member
  
  One of my three H9 can’t be found be bluetooth anymore, when I try, the app says ‘can’t connect, make sure the device is turned on’.
  
  It is, and it worked fine yesterday. I’ve turned it on and off again a couple of times, but still the same.
  
  Also the two bluetooth leds are always on.
  
  I have a gig tomorrow, and need to make some changes, so speedy help would be greatly appreciated.
  
  best
  
  Jan
- May 20, 2017 at 7:07 am #146476
  
  gkellum
  Participant
  
  Well, we've put a bunch of Bluetooth trouble shooting tips in the H9 Control manual:
  
  https://www.eventideaudio.com/support/downloads/h9-control-manual
  - October 4, 2017 at 1:42 am #147318
    
    mkravit
    Member
    
    gkellum wrote:
    
    Well, we’ve put a bunch of Bluetooth trouble shooting tips in the H9 Control manual:
    
    https://www.eventideaudio.com/support/downloads/h9-control-manual
    
    These suggestions are useless…..
    
    I have 3 H9’s, none are recognized by any of my Apple iMacs or Macbook Pro’s. Yet every other Bluetooth device works. My TV, headphones, mouse, speakers, etc. When is Eventide going to fix the Bluetooth issues?
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