I think I resolved it. I unplugged everything and for some reason it started working for me when I re-connected. I do however have another question, the other day I used my coupon to purchase an algorithm but now I’m not so sure if I got the algorithm (Space) or one of it’s presets (Hall). What makes me think that, is under the Space algorithm, I created a custom setting from the Hall preset and loaded it into my stompbox, and later when I scrolled down to try the Dynaverb out, it was for sale only. Is there a way I could check and see what it was I purchased? I have looked into my account but didnt see anything. as far as what I purchesed.  By the way, I really like this unit thanks