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April 16, 2019 at 5:16 pm
#151742
J.Cramer
Member
OK…This may seem like overkill but here is EVERYTHING.
Network Name: Ethernet Network Type: Wired IP Address: 169.254.57.15
Net Mask: 255.255.0.0 Gateway: 0.0.0.0
This is the info about the H9000 itself.
Model: H9000 (Rev Unknown) Name: 9K-00369 Serial: 9K-00369 Software: 1.0.0[38] (008665b)
The emote detects the H9000 but will not connect to the unit due to the software being outdated.
The exact text of the error message is as follows:
< An error occured parsing the update information recieved from the Eventide server update information: ” ‘ >
I hope this assists in resolving this issue. My head hurts.