Hi, it sounds like you followed the activation and installation instructions outlined here? https://www.eventideaudio.com/support/downloads/installing-and-authorizing-plug-ins

If you’ve followed those, and the license is still not showing in iLok License Manager, please email support@eventide.com with your serial number, license key, and ilok username, and we’ll get you sorted.

Thank you I have emailed support  and  I am waiting on a response