Home › Forums › Products › Rackmount › H9000 1.3 Public Beta › Reply To: H9000 1.3 Public Beta
Yes, the H9000 and H9000-R use identical software.
If you’re updating from a 1.1 version (the version that shipped with most H9000-Rs until recently), you should still see the 1.2.4[7] version in the list of updates, but it may not display as “Public Beta” (we added this terminology in a later version). You can update your H9000-R first using the 1.1 version of Emote, and then update Emote once that completes successfully.
Great, that is good to know. Unfortunately I can’t seem to update the unit. In Emote when I select “Updates” from the Devices tab emote just crashes and turns off. If I relaunch it and it does that same thing 100% of the time. Says that I am on software 1.1.5. and emote version