Can’t update Space using Eventide Device Manager on OSX 10.11.6

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    • #161779
      MattB
      Participant

      I launch device manager, it can see the Space pedal and serial number (when not in update mode) , tells me there are two updates available, I choose either one, it says, “Restart the pedal in Update Mode and then reselect.” I do so, and then the pedal shows up with “Product Undefined, Serial Number: –INVALID–” and  [update mode] on the button. I then press the button and Device Manager crashes.

      Crash info below

      Any suggestions ?

      matt

      ================

      Process: Eventide Device Manager [1605]
      Path: /Applications/Eventide/Eventide Device Manager.app/Contents/MacOS/Eventide Device Manager
      Identifier: com.eventide.DeviceManager
      Version: 1.9.2 (1.9.2)
      Code Type: X86-64 (Native)
      Parent Process: ??? [1]
      Responsible: Eventide Device Manager [1605]
      User ID: 501

      Date/Time: 2022-01-22 12:56:17.151 -0500
      OS Version: Mac OS X 10.11.6 (15G22010)
      Report Version: 11
      Anonymous UUID: D20E0DF2-3695-948F-CB97-0749424D1030

      Sleep/Wake UUID: A05FF40B-2917-4468-8300-0F1A7D4E74C6

      Time Awake Since Boot: 5100 seconds
      Time Since Wake: 3300 seconds

      System Integrity Protection: enabled

      Crashed Thread: 0 JUCE Message Thread Dispatch queue: com.apple.main-thread

      Exception Type: EXC_BAD_ACCESS (SIGSEGV)
      Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
      Exception Note: EXC_CORPSE_NOTIFY

      VM Regions Near 0:
      –>
      __TEXT 000000010da82000-000000010dd96000 [ 3152K] r-x/r-x SM=COW /Applications/Eventide/Eventide Device Manager.app/Contents/MacOS/Eventide Device Manager

      Global Trace Buffer (reverse chronological seconds):
      66.201742 CFNetwork 0x00007fff981edc9f TCP Conn 0x7fff035c1600 SSL Handshake DONE
      66.312064 CFNetwork 0x00007fff981edb7b TCP Conn 0x7fff035c1600 starting SSL negotiation
      66.312866 CFNetwork 0x00007fff981ec545 TCP Conn 0x7fff035c1600 complete. fd: 10, err: 0
      66.313397 CFNetwork 0x00007fff9827ae1f TCP Conn 0x7fff035c1600 event 1. err: 0
      66.456895 CFNetwork 0x00007fff981eb817 TCP Conn 0x7fff035c1600 started
      66.523490 CFNetwork 0x00007fff981af48e Creating default cookie storage with process/bundle identifier
      66.523490 CFNetwork 0x00007fff981af426 Faulting in CFHTTPCookieStorage singleton
      66.523490 CFNetwork 0x00007fff981af2b5 Faulting in NSHTTPCookieStorage singleton

      Thread 0 Crashed:: JUCE Message Thread Dispatch queue: com.apple.main-thread
      0 com.eventide.DeviceManager 0x000000010da8f6c0 0x10da82000 + 54976
      1 com.eventide.DeviceManager 0x000000010db05174 0x10da82000 + 536948
      2 com.eventide.DeviceManager 0x000000010dbfe3df 0x10da82000 + 1557471
      3 com.eventide.DeviceManager 0x000000010dbfe017 0x10da82000 + 1556503
      4 com.eventide.DeviceManager 0x000000010dc45180 0x10da82000 + 1847680
      5 com.eventide.DeviceManager 0x000000010dc4bf53 0x10da82000 + 1875795
      6 com.eventide.DeviceManager 0x000000010dc4ba2c 0x10da82000 + 1874476
      7 com.eventide.DeviceManager 0x000000010dc48d04 0x10da82000 + 1862916
      8 com.apple.AppKit 0x00007fff8ec5a713 -[NSWindow _handleMouseUpEvent:isDelayedEvent:] + 119
      9 com.apple.AppKit 0x00007fff8ec5b3ad -[NSWindow _reallySendEvent:isDelayedEvent:] + 212
      10 com.apple.AppKit 0x00007fff8e69a539 -[NSWindow sendEvent:] + 517
      11 com.apple.AppKit 0x00007fff8e61aa38 -[NSApplication sendEvent:] + 2540
      12 com.eventide.DeviceManager 0x000000010db6d664 0x10da82000 + 964196
      13 com.eventide.DeviceManager 0x000000010dc1b148 0x10da82000 + 1675592
      14 com.eventide.DeviceManager 0x000000010db086c8 0x10da82000 + 550600
      15 com.eventide.DeviceManager 0x000000010dbfe3df 0x10da82000 + 1557471
      16 com.eventide.DeviceManager 0x000000010dbfe017 0x10da82000 + 1556503
      17 com.eventide.DeviceManager 0x000000010dc45180 0x10da82000 + 1847680
      18 com.eventide.DeviceManager 0x000000010dc4bf53 0x10da82000 + 1875795
      19 com.eventide.DeviceManager 0x000000010dc4ba2c 0x10da82000 + 1874476
      20 com.eventide.DeviceManager 0x000000010dc48d04 0x10da82000 + 1862916
      21 com.apple.AppKit 0x00007fff8ec5a713 -[NSWindow _handleMouseUpEvent:isDelayedEvent:] + 119
      22 com.apple.AppKit 0x00007fff8ec5b3ad -[NSWindow _reallySendEvent:isDelayedEvent:] + 212
      23 com.apple.AppKit 0x00007fff8e69a539 -[NSWindow sendEvent:] + 517
      24 com.apple.AppKit 0x00007fff8e61aa38 -[NSApplication sendEvent:] + 2540
      25 com.apple.AppKit 0x00007fff8e481df2 -[NSApplication run] + 796
      26 com.eventide.DeviceManager 0x000000010da8707f 0x10da82000 + 20607
      27 libdyld.dylib 0x00007fff903535ad start + 1

      Thread 1:: Dispatch queue: com.apple.libdispatch-manager
      0 libsystem_kernel.dylib 0x00007fff94959efa kevent_qos + 10
      1 libdispatch.dylib 0x00007fff8be8c165 _dispatch_mgr_invoke + 216
      2 libdispatch.dylib 0x00007fff8be8bdcd _dispatch_mgr_thread + 52

      Thread 2:: JUCE Timer
      0 libsystem_kernel.dylib 0x00007fff94958db6 __psynch_cvwait + 10
      1 libsystem_pthread.dylib 0x00007fff89ca4728 _pthread_cond_wait + 767
      2 libc++.1.dylib 0x00007fff8a95c728 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 126
      3 com.eventide.DeviceManager 0x000000010db2a416 0x10da82000 + 689174
      4 com.eventide.DeviceManager 0x000000010db6c808 0x10da82000 + 960520
      5 com.eventide.DeviceManager 0x000000010db3dff9 0x10da82000 + 770041
      6 libsystem_pthread.dylib 0x00007fff89ca399d _pthread_body + 131
      7 libsystem_pthread.dylib 0x00007fff89ca391a _pthread_start + 168
      8 libsystem_pthread.dylib 0x00007fff89ca1351 thread_start + 13

      Thread 3:: com.apple.NSEventThread
      0 libsystem_kernel.dylib 0x00007fff94952f72 mach_msg_trap + 10
      1 libsystem_kernel.dylib 0x00007fff949523b3 mach_msg + 55
      2 com.apple.CoreFoundation 0x00007fff9a6e0114 __CFRunLoopServiceMachPort + 212
      3 com.apple.CoreFoundation 0x00007fff9a6df5dc __CFRunLoopRun + 1356
      4 com.apple.CoreFoundation 0x00007fff9a6dee28 CFRunLoopRunSpecific + 296
      5 com.apple.AppKit 0x00007fff8e5e3d95 _NSEventThread + 149
      6 libsystem_pthread.dylib 0x00007fff89ca399d _pthread_body + 131
      7 libsystem_pthread.dylib 0x00007fff89ca391a _pthread_start + 168
      8 libsystem_pthread.dylib 0x00007fff89ca1351 thread_start + 13

      Thread 4:: com.apple.NSURLConnectionLoader
      0 libsystem_kernel.dylib 0x00007fff94952f72 mach_msg_trap + 10
      1 libsystem_kernel.dylib 0x00007fff949523b3 mach_msg + 55
      2 com.apple.CoreFoundation 0x00007fff9a6e0114 __CFRunLoopServiceMachPort + 212
      3 com.apple.CoreFoundation 0x00007fff9a6df5dc __CFRunLoopRun + 1356
      4 com.apple.CoreFoundation 0x00007fff9a6dee28 CFRunLoopRunSpecific + 296
      5 com.apple.CFNetwork 0x00007fff981b298d +[NSURLConnection(Loader) _resourceLoadLoop:] + 412
      6 com.apple.Foundation 0x00007fff971c0c44 __NSThread__start__ + 1351
      7 libsystem_pthread.dylib 0x00007fff89ca399d _pthread_body + 131
      8 libsystem_pthread.dylib 0x00007fff89ca391a _pthread_start + 168
      9 libsystem_pthread.dylib 0x00007fff89ca1351 thread_start + 13

      Thread 5:: com.apple.CFSocket.private
      0 libsystem_kernel.dylib 0x00007fff9495907a __select + 10
      1 com.apple.CoreFoundation 0x00007fff9a71d45a __CFSocketManager + 762
      2 libsystem_pthread.dylib 0x00007fff89ca399d _pthread_body + 131
      3 libsystem_pthread.dylib 0x00007fff89ca391a _pthread_start + 168
      4 libsystem_pthread.dylib 0x00007fff89ca1351 thread_start + 13

      Thread 6:
      0 libsystem_kernel.dylib 0x00007fff94952f72 mach_msg_trap + 10
      1 libsystem_kernel.dylib 0x00007fff949523b3 mach_msg + 55
      2 com.apple.audio.midi.CoreMIDI 0x000000010ddf1bb7 XServerMachPort::ReceiveMessage(int&, void*, int&) + 125
      3 com.apple.audio.midi.CoreMIDI 0x000000010de0d095 MIDIProcess::RunMIDIInThread() + 135
      4 com.apple.audio.midi.CoreMIDI 0x000000010ddf2d02 XThread::RunHelper(void*) + 10
      5 com.apple.audio.midi.CoreMIDI 0x000000010ddf292e CAPThread::Entry(CAPThread*) + 80
      6 libsystem_pthread.dylib 0x00007fff89ca399d _pthread_body + 131
      7 libsystem_pthread.dylib 0x00007fff89ca391a _pthread_start + 168
      8 libsystem_pthread.dylib 0x00007fff89ca1351 thread_start + 13

      Thread 7:
      0 libsystem_kernel.dylib 0x00007fff949595e2 __workq_kernreturn + 10
      1 libsystem_pthread.dylib 0x00007fff89ca3578 _pthread_wqthread + 1283
      2 libsystem_pthread.dylib 0x00007fff89ca1341 start_wqthread + 13

      Thread 8:
      0 libsystem_kernel.dylib 0x00007fff949595e2 __workq_kernreturn + 10
      1 libsystem_pthread.dylib 0x00007fff89ca3578 _pthread_wqthread + 1283
      2 libsystem_pthread.dylib 0x00007fff89ca1341 start_wqthread + 13

      Thread 9:
      0 libsystem_kernel.dylib 0x00007fff949595e2 __workq_kernreturn + 10
      1 libsystem_pthread.dylib 0x00007fff89ca3578 _pthread_wqthread + 1283
      2 libsystem_pthread.dylib 0x00007fff89ca1341 start_wqthread + 13

      Thread 10:
      0 libsystem_kernel.dylib 0x00007fff949595e2 __workq_kernreturn + 10
      1 libsystem_pthread.dylib 0x00007fff89ca3578 _pthread_wqthread + 1283
      2 libsystem_pthread.dylib 0x00007fff89ca1341 start_wqthread + 13

      Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x00007fff05855ba0 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x000000010ddb4b68
      rdi: 0x0000000000000000 rsi: 0x00007fff037c4500 rbp: 0x00007fff5217ce70 rsp: 0x00007fff5217ce10
      r8: 0x0000000000000003 r9: 0x00000000fff00000 r10: 0x00000000b41feed1 r11: 0xffffffffffff9490
      r12: 0x000000010ddb4b68 r13: 0x00007fff037c4500 r14: 0x0000000000000000 r15: 0x00007fff037f0ba0
      rip: 0x000000010da8f6c0 rfl: 0x0000000000010202 cr2: 0x0000000000000000

      Logical CPU: 2
      Error Code: 0x00000004
      Trap Number: 14

      Binary Images:
      0x10da82000 – 0x10dd95fff +com.eventide.DeviceManager (1.9.2 – 1.9.2) <1ADE302C-81A3-3AE8-A650-3FB711810F46> /Applications/Eventide/Eventide Device Manager.app/Contents/MacOS/Eventide Device Manager
      0x10dde4000 – 0x10de1bfff com.apple.audio.midi.CoreMIDI (1.10 – 88) <51E79766-51D8-3A95-A7FD-18E7E11528F3> /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI
      0x10de45000 – 0x10de5fff7 libexpat.1.dylib (12.60.2) <2A450E2A-2EFB-31A4-A99B-2222D0FA42E3> /usr/lib/libexpat.1.dylib
      0x111d9a000 – 0x111d9afe7 +cl_kernels (???) <A391FB16-A5CD-4700-A79A-580A26B78AF4> cl_kernels
      0x113a7a000 – 0x113a85fff com.apple.iokit.IOHIDLib (2.0.0 – 2.0.0) <B9950BF9-DC61-3FB9-86D5-28030D16560B> /System/Library/Extensions/IOHIDFamily.kext/Contents/PlugIns/IOHIDLib.plugin/Contents/MacOS/IOHIDLib
      0x113a9a000 – 0x113a9efff com.apple.audio.AppleHDAHALPlugIn (274.12 – 274.12) <57B3D7E3-6B0D-3B90-8142-054F4170DFBB> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Contents/MacOS/AppleHDAHALPlugIn
      0x7fff64468000 – 0x7fff6449fa47 dyld (360.22) <6B9CD3BA-2D60-3629-A0CB-AB810F55E8DD> /usr/lib/dyld
      0x7fff89100000 – 0x7fff89103ff7 com.apple.help (1.3.3 – 46) <35DA4D48-0BC2-35A1-8D7C-40905CDF4F64> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
      0x7fff89b5a000 – 0x7fff89babff7 libcups.2.dylib (435.4) <F593C5CE-3785-3891-9EC0-19D5B87D5716> /usr/lib/libcups.2.dylib
      0x7fff89bac000 – 0x7fff89bc5fff com.apple.CFOpenDirectory (10.11 – 194) <11F95672-55E0-3F9D-9171-5E8C56AEE948> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
      0x7fff89bc6000 – 0x7fff89c34ff7 com.apple.ApplicationServices.ATS (377 – 394.5) <1ED48323-0F6F-3839-8E4E-41F1F0468B34> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
      0x7fff89c35000 – 0x7fff89c38fff libCoreVMClient.dylib (119.5) <560D70FB-709F-3030-96C9-F249FCB7DA6D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
      0x7fff89c39000 – 0x7fff89c9fff7 libsystem_network.dylib (583.50.1) <B52DAB73-92DC-3DA7-B9F4-B899D66445C1> /usr/lib/system/libsystem_network.dylib
      0x7fff89ca0000 – 0x7fff89ca9ff7 libsystem_pthread.dylib (138.10.4) <62FC23B9-1DEE-3918-A30D-A58EC95A0720> /usr/lib/system/libsystem_pthread.dylib
      0x7fff89caa000 – 0x7fff89cb0ff7 com.apple.speech.recognition.framework (5.1.1 – 5.1.1) <9E5A980A-F455-32D5-BBEE-3BD6018CC45E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
      0x7fff89cb1000 – 0x7fff89cb6fff com.apple.TCC (1.0 – 1) <F5EEB2D3-9517-3975-97BE-22CB8E11B8A3> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
      0x7fff89e7c000 – 0x7fff89ef0ff7 com.apple.Heimdal (4.0 – 2.0) <72D36F0E-2D3D-316E-870E-E68BF30F1D7D> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
      0x7fff8a867000 – 0x7fff8a8dbff3 com.apple.securityfoundation (6.0 – 55126) <3D103E42-D4F6-3734-BBAA-C01A32C0A8C2> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
      0x7fff8a8df000 – 0x7fff8a920ff7 libGLU.dylib (12.1) <CD7A5916-3E3C-3EF3-A275-B281016B99CB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
      0x7fff8a955000 – 0x7fff8a9a8ff7 libc++.1.dylib (120.1) <8FC3D139-8055-3498-9AC5-6467CB7F4D14> /usr/lib/libc++.1.dylib
      0x7fff8a9ce000 – 0x7fff8ab18ff7 com.apple.coreui (2.1 – 366.1) <A004F065-6CDF-3456-A114-C6B3404D8A50> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
      0x7fff8ab20000 – 0x7fff8ab22fff libsystem_coreservices.dylib (19.2) <1B3F5AFC-FFCD-3ECB-8B9A-5538366FB20D> /usr/lib/system/libsystem_coreservices.dylib
      0x7fff8ab23000 – 0x7fff8ad2efff libFosl_dynamic.dylib (16.24) <5F9DB82D-FD4B-3952-8531-CE020F93ED49> /usr/lib/libFosl_dynamic.dylib
      0x7fff8ad5d000 – 0x7fff8ad5efff libsystem_blocks.dylib (65) <1244D9D5-F6AA-35BB-B307-86851C24B8E5> /usr/lib/system/libsystem_blocks.dylib
      0x7fff8ad73000 – 0x7fff8ad73fff libmetal_timestamp.dylib (600.0.44.2) <DEEA1127-7A5D-3EF2-A4B2-AE125CBA5DB5> /System/Library/PrivateFrameworks/GPUCompiler.framework/libmetal_timestamp.dylib
      0x7fff8b043000 – 0x7fff8b06cff7 libxslt.1.dylib (14.6) <ADD24C4F-3B96-304E-8EE5-5F5B0EA62991> /usr/lib/libxslt.1.dylib
      0x7fff8b06d000 – 0x7fff8b0dcfff com.apple.SearchKit (1.4.0 – 1.4.0) <F159A888-34CA-36F1-AC8E-EB1B38C9DFB3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
      0x7fff8b0dd000 – 0x7fff8b0dfff7 com.apple.xpc.ServiceManagement (1.0 – 1) <CA722D61-D9B0-34D3-992A-98372FE3769D> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
      0x7fff8b1fb000 – 0x7fff8b1fdfff libCVMSPluginSupport.dylib (12.1) <994EFFFB-132C-3670-B738-5316EB8051F4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dylib
      0x7fff8b211000 – 0x7fff8b2f7ff7 libcrypto.0.9.8.dylib (59.60.2) <7129EEB8-34EF-3A8F-9541-F5C22571E260> /usr/lib/libcrypto.0.9.8.dylib
      0x7fff8b35f000 – 0x7fff8b364fff com.apple.ImageCapture (9.0 – 9.0) <ACECF0B7-7D92-3A22-BF47-E8FADF4C5378> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
      0x7fff8b4d3000 – 0x7fff8b4eeff7 libCRFSuite.dylib (34) <078B4CD8-6A8C-3067-B2BA-0C2A0BAB8AC3> /usr/lib/libCRFSuite.dylib
      0x7fff8b61c000 – 0x7fff8b628fff com.apple.SpeechRecognitionCore (2.2.7 – 2.2.7) <6BA06290-D4A3-351C-87F9-B61EF61FF055> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/SpeechRecognitionCore
      0x7fff8b629000 – 0x7fff8b8bbffb com.apple.RawCamera.bundle (6.21 – 879) <4F0A10FB-7C96-31E8-9A70-E30F615B2565> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
      0x7fff8b8d8000 – 0x7fff8b8daff7 libsystem_configuration.dylib (802.40.13) <B815C622-96EF-388A-823B-B02618E7F190> /usr/lib/system/libsystem_configuration.dylib
      0x7fff8b8e0000 – 0x7fff8b8e8fff libcopyfile.dylib (127) <A48637BC-F3F2-34F2-BB68-4C65FD012832> /usr/lib/system/libcopyfile.dylib
      0x7fff8bdbb000 – 0x7fff8bdd4fe7 libcompression.dylib (28) <F83F421D-115D-3457-A9AA-1BEB5070A30B> /usr/lib/libcompression.dylib
      0x7fff8bdea000 – 0x7fff8bdebff3 com.apple.print.framework.Print (10.0 – 266) <3E85F70C-D7D4-34E1-B88A-C1F503F99CDA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
      0x7fff8bdec000 – 0x7fff8bdf8fff com.apple.speech.synthesis.framework (5.4.12 – 5.4.12) <71DA00B8-5EA2-326B-8814-59DB25512F65> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
      0x7fff8be1d000 – 0x7fff8be26ff7 com.apple.CommonAuth (4.0 – 2.0) <5B980638-76EC-3B49-8B24-690BA48C3CDC> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
      0x7fff8be84000 – 0x7fff8beb1fff libdispatch.dylib (501.40.12) <C7499857-61A5-3D7D-A5EA-65DCC8C3DF92> /usr/lib/system/libdispatch.dylib
      0x7fff8bff1000 – 0x7fff8c02bff7 com.apple.DebugSymbols (132 – 132) <23A42C53-B941-3871-9EE2-4C87A46005B5> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
      0x7fff8c08e000 – 0x7fff8c0bffff com.apple.GSS (4.0 – 2.0) <23A5ACE3-683C-3E32-9A9B-05FC934AFAFB> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
      0x7fff8c0c0000 – 0x7fff8c10cffb com.apple.HIServices (1.22 – 550) <6B76B41C-CF5A-34C4-89F4-EFD7CA3D1C9D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
      0x7fff8c1d4000 – 0x7fff8c1d6ffb libutil.dylib (43) <4C9BFE8B-563B-3EEA-A323-8F4F14E0A46C> /usr/lib/libutil.dylib
      0x7fff8c1d7000 – 0x7fff8c876ffb com.apple.JavaScriptCore (11601 – 11601.7.8) <38585ADC-1AD4-3BD2-8972-B90344CE57C0> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
      0x7fff8c877000 – 0x7fff8c879ff7 com.apple.securityhi (9.0 – 55006) <1B83E890-EEAE-3F63-A7B5-BD2420F5AED8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
      0x7fff8c87a000 – 0x7fff8c882fff com.apple.NetFS (6.0 – 4.0) <842A5346-24C3-3F22-9ECF-E586A10EA1F2> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
      0x7fff8ca0f000 – 0x7fff8ca16ff7 libcompiler_rt.dylib (62) <A13ECF69-F59F-38AE-8609-7B731450FBCD> /usr/lib/system/libcompiler_rt.dylib
      0x7fff8ca17000 – 0x7fff8ca3bfff com.apple.MultitouchSupport.framework (304.12 – 304.12) <A3987492-509E-3B85-BD9A-429252F2717A> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
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      0x7fff96678000 – 0x7fff9668bfff com.apple.CoreBluetooth (1.0 – 1) <E54CA9A2-A5C6-30C5-9D6E-8472DBA9371E> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth
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      0x7fff9684b000 – 0x7fff968b6ff7 com.apple.framework.CoreWLAN (11.0 – 1101.20) <F91E178D-874A-3080-8C6D-556E07A4C527> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
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      0x7fff974f7000 – 0x7fff974f7fff libenergytrace.dylib (10.40.1) <0A491CA7-3451-3FD5-999A-58AB4362682B> /usr/lib/libenergytrace.dylib
      0x7fff974fd000 – 0x7fff974fdfff com.apple.Carbon (154 – 157) <8F6ED602-5943-3E29-A793-BC331E2C183D> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
      0x7fff9754e000 – 0x7fff97564ff7 libLinearAlgebra.dylib (1162.2) <FFE54EDF-F06F-3C0A-864A-4CA7BBFD4B2D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLinearAlgebra.dylib
      0x7fff97565000 – 0x7fff975fafff com.apple.ink.framework (10.9 – 214) <1F76CF36-3F79-36B8-BC37-C540AF34B338> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
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      0x7fff98f87000 – 0x7fff9901dfff com.apple.ColorSync (4.9.0 – 4.9.0) <8FC37E20-6579-3CB2-9D49-BC39FC38DF87> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
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      0x7fff99087000 – 0x7fff9908afff com.apple.IOSurface (108.3.2 – 108.3.2) <88A893E9-A0E4-39FC-9A4E-1FB428F577EE> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
      0x7fff990ab000 – 0x7fff990baffb com.apple.LangAnalysis (1.7.0 – 1.7.0) <18D21123-A3E7-3851-974A-08E5D4540475> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
      0x7fff990bc000 – 0x7fff990d8ff7 libextension.dylib (78) <FD952DA6-BBEC-3CB6-98B3-E1D111C5C54E> /usr/lib/libextension.dylib
      0x7fff99a4d000 – 0x7fff99a64ff7 libsystem_coretls.dylib (83.40.5) <C90DAE38-4082-381C-A185-2A6A8B677628> /usr/lib/system/libsystem_coretls.dylib
      0x7fff99ba9000 – 0x7fff99ba9fff com.apple.Cocoa (6.11 – 22) <807787AB-D231-3F51-A99B-A9314623C571> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
      0x7fff99bfc000 – 0x7fff99c4bff7 com.apple.opencl (2.7.0 – 2.7.0) <DBE647F7-23CE-3991-9755-4A32AD3C626C> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
      0x7fff99c4c000 – 0x7fff99c4efff com.apple.EFILogin (2.0 – 2) <38150198-DD7F-3C73-BCAA-C74BB376393A> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
      0x7fff99c4f000 – 0x7fff99c91ff7 com.apple.Metal (56.6 – 56.6) <30518711-8D00-3759-AA19-800D3C88E693> /System/Library/Frameworks/Metal.framework/Versions/A/Metal
      0x7fff99ce8000 – 0x7fff99d46fff com.apple.CoreServices.OSServices (728.14 – 728.14) <EE706151-6060-3B5C-A443-F9610C534821> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
      0x7fff99d76000 – 0x7fff99f3fff7 com.apple.ImageIO.framework (3.3.0 – 1462) <E527D2A4-C395-335E-ABE5-1329B612D659> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
      0x7fff99f40000 – 0x7fff99f42ff7 libquarantine.dylib (80) <5B351BEC-27CC-3935-82F3-A065CC764255> /usr/lib/system/libquarantine.dylib
      0x7fff99f43000 – 0x7fff99f54fff libcmph.dylib (6) <BA4BF2C6-7F4E-33B8-9DD7-619C9EB83ECF> /usr/lib/libcmph.dylib
      0x7fff9a013000 – 0x7fff9a05ffff com.apple.print.framework.PrintCore (11.2 – 472.2) <5AE8AA6B-CE09-397D-B0D4-0F9CCBF1F77D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
      0x7fff9a637000 – 0x7fff9a63ffff libsystem_networkextension.dylib (385.40.36) <66095DC7-6539-38F2-95EE-458F15F6D014> /usr/lib/system/libsystem_networkextension.dylib
      0x7fff9a656000 – 0x7fff9aaccfff com.apple.CoreFoundation (6.9 – 1259.22) <53EFA4A7-4614-383E-BEEE-B8B9D9D19FFA> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
      0x7fff9aadd000 – 0x7fff9abc3fef unorm8_bgra.dylib (2.7.3) <B315AE9C-9E09-3D9F-9513-EC2195908516> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/unorm8_bgra.dylib
      0x7fff9b2a3000 – 0x7fff9b2a7fff libcache.dylib (75) <9548AAE9-2AB7-3525-9ECE-A2A7C4688447> /usr/lib/system/libcache.dylib
      0x7fff9b4b8000 – 0x7fff9b4c8fff libbsm.0.dylib (34) <7E14504C-A8B0-3574-B6EB-5D5FABC72926> /usr/lib/libbsm.0.dylib
      0x7fff9b54b000 – 0x7fff9b63affb libxml2.2.dylib (29.18) <021E7870-E3F8-30CB-B821-F8DAFB543104> /usr/lib/libxml2.2.dylib
      0x7fff9b63b000 – 0x7fff9b711ffb com.apple.DiskImagesFramework (10.11.4 – 417.4) <15F01B22-EC45-35D1-A00F-BA689D55B349> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
      0x7fff9b8bd000 – 0x7fff9c9a6ff3 com.apple.WebCore (11601 – 11601.7.5) <9153DA7E-1625-382A-8257-8D4293F06F7F> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
      0x7fff9ce84000 – 0x7fff9d179fff com.apple.HIToolbox (2.1.1 – 807.2) <36413C45-36AF-34EF-9C0E-F18B31D1E565> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
      0x7fff9d17a000 – 0x7fff9d1c0fff libFontRegistry.dylib (155.4) <EA64114D-1069-3D4D-BB6A-3F5769EE63B5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
      0x7fff9d1c1000 – 0x7fff9d1ddff3 libresolv.9.dylib (60) <A650B5C8-1950-36A0-86D1-0B2465318BFA> /usr/lib/libresolv.9.dylib
      0x7fff9d1e5000 – 0x7fff9d240ff7 libTIFF.dylib (1464) <8BB420EB-4BF8-3194-B237-05CCC0EDC8A8> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
      0x7fff9d241000 – 0x7fff9d258fff libmarisa.dylib (4) <E4919B03-D9BD-3AF8-B436-C415C98E3F0A> /usr/lib/libmarisa.dylib
      0x7fff9d28b000 – 0x7fff9d2a2ff7 libsystem_asl.dylib (323.50.1) <41F8E11F-1BD0-3F1D-BA3A-AA1577ED98A9> /usr/lib/system/libsystem_asl.dylib
      0x7fff9d2a3000 – 0x7fff9d343fff com.apple.Metadata (10.7.0 – 972.34) <44A49CBA-00FB-3710-BBA5-AAD0416DA1F7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
      0x7fff9d344000 – 0x7fff9d349ff3 libunwind.dylib (35.3) <F6EB48E5-4D12-359A-AB54-C937FBBE9043> /usr/lib/system/libunwind.dylib
      0x7fff9d494000 – 0x7fff9d6a1fff libicucore.A.dylib (551.51.6) <142B2AD5-0A50-3382-8213-096E925863F7> /usr/lib/libicucore.A.dylib
      0x7fff9d6db000 – 0x7fff9d8a9ff3 com.apple.QuartzCore (1.11 – 410.14) <624AEEBC-570F-3A2C-92FF-867923CBE6E6> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
      0x7fff9dac7000 – 0x7fff9dacfffb libsystem_dnssd.dylib (625.60.5) <8BE2BAFE-B2A3-38FA-A960-F6884217F54D> /usr/lib/system/libsystem_dnssd.dylib
      0x7fff9dc24000 – 0x7fff9dc24fff libOpenScriptingUtil.dylib (169.2) <A6D6ECFF-C315-3353-832B-1ADB5F4588CB> /usr/lib/libOpenScriptingUtil.dylib
      0x7fff9dcab000 – 0x7fff9dcabff7 libunc.dylib (29) <DDB1E947-C775-33B8-B461-63E5EB698F0E> /usr/lib/system/libunc.dylib
      0x7fff9dcac000 – 0x7fff9dcb8ff7 com.apple.OpenDirectory (10.11 – 194) <31A67AD5-5CC2-350A-96D7-821DF4BC4196> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
      0x7fff9dcb9000 – 0x7fff9dce7ff7 com.apple.CoreServicesInternal (248.2 – 248.2) <6E111F0A-D7F1-3738-ADE7-CF983BD4EC8B> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesInternal
      0x7fff9dd16000 – 0x7fff9de94fff com.apple.UIFoundation (1.0 – 436.1) <AABB5267-E7B7-3D75-B051-E665BDA8DEF4> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundation
      0x7fff9de9e000 – 0x7fff9deafff7 libsystem_trace.dylib (201.10.3) <0ED15BED-B1F8-3845-9EC1-CC0B54B6BF1B> /usr/lib/system/libsystem_trace.dylib
      0x7fff9deb0000 – 0x7fff9deb8fff com.apple.AppleSRP (5.0 – 1) <1D026890-0A04-3FDD-92C1-A12B35B05454> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
      0x7fff9dfff000 – 0x7fff9f263ffb com.apple.CoreGraphics (1.600.0 – 960.7) <189C3B25-6097-30D9-8F0F-DE9E503CDFC5> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
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      0x7fff9f304000 – 0x7fff9f305fff com.apple.TrustEvaluationAgent (2.0 – 25) <0239494E-FEFE-39BC-9FC7-E251BA5128F1> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
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      0x7fff9f321000 – 0x7fff9f33dfff com.apple.GenerationalStorage (2.0 – 239.1.1) <D9199946-561F-3C1C-8826-D8E96024AC97> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalStorage
      0x7fff9f33e000 – 0x7fff9f35dff7 com.apple.framework.Apple80211 (11.0 – 1121.34.2) <84FDA279-9F05-32F9-908F-4E0DAC422311> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
      0x7fff9f624000 – 0x7fff9f7caff7 com.apple.audio.toolbox.AudioToolbox (1.13 – 1.13) <370E95BC-956C-3962-86CC-0A14CF6A0389> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
      0x7fff9f800000 – 0x7fff9f877feb libcorecrypto.dylib (335.50.2) <4E339108-3997-39D3-BB58-C5A0340E3651> /usr/lib/system/libcorecrypto.dylib
      0x7fff9f87b000 – 0x7fff9f87ffff libpam.2.dylib (20) <CFCD19BD-87BC-3F2B-BB1C-4C23E8E55F1A> /usr/lib/libpam.2.dylib
      0x7fff9f880000 – 0x7fff9f8b7ff7 com.apple.LDAPFramework (2.4.28 – 194.5) <9AE33BF2-FB17-342D-8F1E-5F83C6E6EB69> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
      0x7fff9f8b8000 – 0x7fff9f8c1ff3 libsystem_notify.dylib (150.40.1) <D48BDE34-0F7E-34CA-A0FF-C578E39987CC> /usr/lib/system/libsystem_notify.dylib
      0x7fff9f8d2000 – 0x7fff9f90aff7 com.apple.RemoteViewServices (2.0 – 101) <B2881449-8CFE-3D1C-B4BF-155640392533> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices

      External Modification Summary:
      Calls made by other processes targeting this process:
      task_for_pid: 1
      thread_create: 0
      thread_set_state: 0
      Calls made by this process:
      task_for_pid: 0
      thread_create: 0
      thread_set_state: 0
      Calls made by all processes on this machine:
      task_for_pid: 3565
      thread_create: 0
      thread_set_state: 0

      VM Region Summary:
      ReadOnly portion of Libraries: Total=252.7M resident=0K(0%) swapped_out_or_unallocated=252.7M(100%)
      Writable regions: Total=95.0M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=95.0M(100%)

      VIRTUAL REGION
      REGION TYPE SIZE COUNT (non-coalesced)
      =========== ======= =======
      Accelerate.framework 128K 2
      Activity Tracing 2048K 2
      CG backing stores 4068K 5
      CG image 64K 11
      CG shared images 272K 7
      CoreAnimation 112K 15
      CoreUI image data 956K 11
      CoreUI image file 192K 4
      Dispatch continuations 8192K 2
      Image IO 64K 2
      Kernel Alloc Once 8K 3
      MALLOC 48.9M 25
      MALLOC guard page 32K 7
      Memory Tag 242 12K 2
      OpenCL 8K 2
      Process Corpse Info 2048K 2
      STACK GUARD 56.0M 12
      Stack 12.6M 14
      VM_ALLOCATE 104K 12
      __DATA 20.2M 213
      __IMAGE 528K 2
      __LINKEDIT 91.9M 10
      __TEXT 160.8M 219
      __UNICODE 552K 2
      mapped file 48.0M 16
      shared memory 16.3M 10
      =========== ======= =======
      TOTAL 473.6M 586

      Model: MacBookAir4,2, BootROM MBA41.0080.B00, 2 processors, Intel Core i5, 1.7 GHz, 4 GB, SMC 1.73f66
      Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In
      Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
      Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
      AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (5.106.98.102.30)
      Bluetooth: Version 4.4.6f4, 3 services, 27 devices, 1 incoming serial ports
      Network Service: Wi-Fi, AirPort, en0
      Serial ATA Device: APPLE SSD SM256C, 251 GB
      USB Device: USB 2.0 Bus
      USB Device: FaceTime Camera (Built-in)
      USB Device: Hub
      USB Device: Apple Internal Keyboard / Trackpad
      USB Device: BRCM20702 Hub
      USB Device: Bluetooth USB Host Controller
      USB Device: USB 2.0 Bus
      USB Device: Hub
      USB Device: Space Pedal
      USB Device: Card Reader
      Thunderbolt Bus: MacBook Air, Apple Inc., 8.1

    • #161943
      bohan
      Moderator
      Eventide Staff

      Have you tried updating with the Eventide Direct Updater? It can be downloaded here: https://www.eventideaudio.com/downloads/?product=Space

      Similarly, you’ll need to boot your pedal to the UPDATE mode to do the update. If you see –INVALID–, you should still be able to pick the latest version of the software and install that. Let me know if that works.

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