Reboot ?

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    • February 26, 2023 at 11:14 am #169422
      nuno1959
      Participant

      Hi

      Just trying to update my Pitchfactor so i installed the Eventide Device Manager, fired up the Pitchfactor in update mode ( centre switch pressed upon power up, right ?..) EDM shows 2 files, selected the file to update, it went through it’s erase/write cycle then EDM tells me to reboot the pedal.

      I looked up how to do this EVERYWHERE online after re reading my user manual ( no mention how here…) and… no, can’t find how to do it so now my H9 Control app can’t access my pedal anymore.

      Can anyone help ? Many thanks

    • February 27, 2023 at 9:58 am #169430
      joecozzi
      Moderator
      Eventide Staff

      Rebooting the pedal means to just power cycle the pedal – turn off, then on again. Are you still running into problems?

    • May 13, 2023 at 9:38 pm #171226
      Maga
      Participant

      I’m also having trouble updating my Pitchfactor.

       

      Using Device Manager, the update breaks at 90%. And now the pedal doesn’t work the effects “H910/H494″, Harpeggiator” and “Synthonizer”.

       

      I’ve tried several times, with win 10, win 11, Direct Update Software, different computers, cables, it always gives the same error…

       

      How to solve the problem?

       

      Thanks

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