H90 algorithm documentation not available

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    • March 28, 2023 at 2:48 am #169939
      Dockanpelle
      Participant

      Hi!

       

      In the H90 control software, you’re supposed to get a documentation for each algorithm. When trying to open the different documentations it says it can’t be opened. Is it something I have to download for the software or why is it not working?

    • March 28, 2023 at 5:21 am #169940
      brock
      Participant

      The documentation is ‘net-based.  Do you have an active connection to the internet?

      Here’s a link to the .pdf version:

      https://cdn.eventideaudio.com/manuals/h90/1.1.4/_static/141385_EventideH90Manual_v1.1.4.pdf

    • March 28, 2023 at 6:41 am #169942
      Dockanpelle
      Participant

      Thanks for answering,

       

      Yeah I’m connected. It says “The program can’t be opened” -50…

      I hope it’ll be solved and in the meantime I can use the link you posted.

       

      • March 28, 2023 at 10:05 am #169945
        tbskoglund
        Moderator
        Eventide Staff

        Sorry I cannot reproduce this issue and I’m not sure what would cause this besides a network issue.

        Does this happen with any algorithm? Can you upload a screenshot of the full error message?

    • March 30, 2023 at 4:52 am #169988
      Dockanpelle
      Participant

      It’s working now. I think there was some problem with the connection earlier.

       

      thanks

      • March 30, 2023 at 9:01 am #169991
        tbskoglund
        Moderator
        Eventide Staff

        Ok great, thanks for letting us know.

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