H90 Control Can’t Connect

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    • #170017
      radiation360
      Participant

      For some reason, my H90 Control no longer connects to the pedal.  When USB is connected and I select the device to add from the dropdown, I get a pop-up saying “Error opening midi ports, device may be busy in another application!”

      I’m using Windows 11 Home; my H90 is on the latest firmware (v1.3.0) and I’ve just done a full factory reset, but nothing has worked.  The only option I have under preferences in Control is related to the knob style.  I’m using Control v1.2.2.  Anyone experience this before?

    • #170019
      malkyshy
      Participant

      Are you using the usb cord that was supplied with the unit? My H90 wasnt recognized by H90 control from day one. I tried another usb cord and it works fine ever since.

      Hope this helps 🙏🏼

    • #170020
      radiation360
      Participant

      I’ve tried multiple cords in multiple ports. If I unplug it entirely, nothing shows up in the add drop-down all, so as far as I can tell, it’s not an issue with the USB connection itself.

    • #170021
      Lorpal
      Participant

      Are we you also plugged into midi at the same time? I had an issue once – unplugged the din plug and it worked fine. It happened only once and I haven’t been able to replicate it.

    • #170022
      radiation360
      Participant

      Nope – I was hoping to just use USB for MIDI.  I’ve unplugged from the USB hub and everything, just plugging straight into my computer, and still nothing.  I just have power, usb, and in/out 1&2 for stereo guitar plugged in.

    • #170025
      brock
      Participant

      Do you have (or had) any other MIDI devices / apps open recently?  Windows always had a way of hogging the MIDI ports.  There is/was a method for freeing them up at the system level (which I don’t recall offhand).

      I recently had a similar kind of issue with Novation Circuit Rhythm.  The unit was no longer plugged in, but I believe it was Novation Components still running in the background.

      Once I squashed that, H90 Control opened up just fine.

    • #170027
      radiation360
      Participant

      That more or less did the trick – I tried to close the Morningstar software, which crashed Windows, and after a reboot it all worked fine.

      Thanks!

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