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Home Forums Products Rackmount Immersive for H9000? Reply To: Immersive for H9000?

#177924
ndeshpande
Participant
Eventide Staff

To let you (and everyone else) know that we are committed to all of our H9000 customers, we are developing prototypes.

I’m very glad to hear this (as I was committed to Eventide too, when investing in H9000 before it had all the mentioned features). Have you gotten anywhere with adding the option to run twice the amount of algorithms (in 44,1/48kHz) and the option to route between different DSPs? I’ve been waiting for these since 2019, and they still are the most important missing features for me. Frankly I assumed they would have been added a good while ago already. Do you still think they will be added, or have you given up ? Still not too many functional updates have been released for the H9000, firmware functionality wise, as the updates have mostly been to Emote. Hopefully you’ll tackle the much awaited feature updates, now that you’ve even released an iPad app for the H90 too. Regarding the 2 algorithms per core, I believe the last update from your side was on 2011; ”It is still something that is being discussed and a feature that we’d like to include in a future release. Thanks for your patience.” And of routing between different DSPs, in 2020; ”It turned out to be more difficult than we expected to make the UI work properly for inter-DSP connections. We’re still planning to do this though. We were initially just going to allow direct 1-1 patch connections, but subsequently had the idea to add mixing and gain control within the H9000 main audio router, enabling more complex setups. We’ll get there – thanks for being patient.” Now that we’ve been patient for 4-5 years, it would be really nice to hear something new. If I have understood correctly, these features are all supported by the mixer/router level of the H9000, and it’s ”only” the algorithm level and the UI that needs updating? Without any news from Eventide, it really feels like nothing’s happening, even if the team was in fact working hard on adding these? So, thanks for any news and updates!

I’m going to start by being very frank here. You’ve come to a thread where I as an Eventide dev seek to engage on features I am directly responsible for and can contribute to. You demand of me a slew of features yet to be correctly developed and implemented with no indication that I am remotely capable of assisting you with, complete with quotes from people that definitely are not me, demanding I provide you some updates… with a set of snide and sarcastic remarks veiled as compliments. I hear a combination of acerbity and sneering behind your tone, regardless of whether or not it was your intent. This is not to minimize your very understandable frustrations, but I remain skeptical that your approach here is in good faith.

To give you and idea of the sort of company Eventide is, regardless of the fact I have nothing to do with any of the features you’ve mentioned, your comment stayed with me all evening while I cooked dinner, to the extent I felt compelled well after hours late on a Friday – when I should be thinking about anything but my work – to pipe in and try and reach out a helping hand. Because I still care about you, what frustrates you about this product, and what you need to get out of it that it can’t yet give you. We deeply and passionately care. I still have sympathy for you, and I feel driven to want to help your needs. And while that won’t bring you the features you need today, we are still dedicated to helping you find the sounds deep in the H9000 you know it is capable of, and helping you achieve your vision of where the product can best fit in your workflow.

Overall, I cannot help you with your specific feature set frustrations, and this thread is not the space to discuss those features. I suggest you start separate threads asking about each feature. I’ll ping my colleagues if those threads get no traction, and where we can pipe in with updates we will do so.

If you have further questions about the Immersive line on H9000, I’m more than happy to engage you here in this thread if you can keep it a good fatih conversation on the topic, and respect your fellow H9000 owners’ needs and interests.