Scenes Can't Load Custom Presets

This topic has 7 replies, 2 voices, and was last updated 1 week, 3 days ago by gustebeast.

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- July 28, 2024 at 1:16 pm #184051
  
  gustebeast
  Participant
  
  I am trying to configure my H9K to use scenes instead of FX chains so I can have MIDI controlled buttons to swap out reverb separately from effects like wah, phaser, etc. Unfortunately it seems that on reboot the H9K loads the scenes before it loads the presets, resulting in a “MISMATCH/NOT FOUND” error
  
  The actions that use a built in algorithm work fine (like Thru -> FX1:2) but any of the ones with presets I’ve saved are broken. Is there any way to fix this?
- July 29, 2024 at 2:34 pm #184063
  
  tbskoglund
  Moderator
  Eventide Staff
  
  Hello,
  
  Thanks for reporting this. I can reproduce the issue on my end, and we’ll look into this.
  
  As a work around, right-click and select “Capture Scene” this should allow you to recall Scenes that use custom presets.
- July 29, 2024 at 3:10 pm #184064
  
  gustebeast
  Participant
  
  Unfortunately “Capture Scene” doesn’t work because it loads FX Chains not algorithms. Do you think a fix for this would make it into the next update or will it be a while?
- July 29, 2024 at 3:40 pm #184065
  
  tbskoglund
  Moderator
  Eventide Staff
  
  Sorry, I can’t provide a timeline for when it will be fixed but we’re looking into it.
  
  I just tested this further, and if you manually map your Scene to load an algorithm preset using the front panel instead of Emote, it will work correctly. Can you try this and let me know what happens?
- July 29, 2024 at 3:55 pm #184067
  
  gustebeast
  Participant
  
  It worked! Very interesting…
- July 29, 2024 at 4:01 pm #184068
  
  tbskoglund
  Moderator
  Eventide Staff
  
  Good to hear! Thanks for reporting back.
  
  Sorry for the inconvenience, but my best suggestion is to use this work around for now and I can let you know when this issue is fixed.
- July 29, 2024 at 9:00 pm #184070
  
  gustebeast
  Participant
  
  Very appreciative of the time you take to monitor these forums, respond to feedback and quickly resolve issues.
  
  Now my MIDI control panel is up and running!
- November 12, 2024 at 2:54 pm #186215
  
  gustebeast
  Participant
  
  Just verified this happens with built in presets as well, doesn’t have to be a custom one.
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Scenes Can’t Load Custom Presets