I think the OP points out a very legitimate matter. More specific, the lack of implementation of custom scales is staggering to me. This has been repeatedly asked for on the pitchfactor forum as well, to no avail.

Offering Major, Minor, Dorian, etc. scales is absurd as anyone who understands what they stand for, could also move the root key and have the same of those 7 configurations.

This is the only reason why after my pitchfactor got stolen a few months ago, I didn’t buy an other one, nor went for the h9 or h90.

The only reason I can think of why this isn’t important to the developer is that 99% of the users are guitar players, who in general don’t tend to use the harmonisation features that much, apart from crystals, micropitch and octaver.

What maybe strikes me the most is that there’s an enigmatic scale, but no pentatonic scale, nor something like a major scale that omits only the 4th note. For harmonization in pop music these are by far the most prevalent configurations and would be of use by many, many people who want to expand the use of their monophonic instrument.

maybe you should buy a different unit, since that seems to be what you want? Just a thought.

This is totally dismissive and irrelevant imo, the OP has a good remark, supported by many users  in other threads and offers concrete examples of how users could have a better experience.

I hope this gets sorted out in the near future and believe this can even be a good selling point, as no-one else seems to offer this in such an economic form factor.