Space issue > 4 dash on display

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    • October 5, 2019 at 12:40 am #115540
      lfilippi
      Participant

      Hi,

      has anyone ever encountered this problem so the pedal does not turn on and 4 dashes appear on the display?

       

    • October 5, 2019 at 12:45 am #152844
      nickrose
      Moderator
      Eventide Staff

      Not good. Could this be a failed update ?

      If so, try it again.

      Otherwise, support@eventide.com

       

    • October 6, 2019 at 1:24 pm #152858
      bohan
      Moderator
      Eventide Staff
      lfilippi wrote:

      Hi, has anyone ever encountered this problem so the pedal does not turn on and 4 dashes appear on the display?

      Have you tried factory reset or reinstalling the software using the Direct Updater?

    • October 6, 2019 at 4:39 pm #152863
      lfilippi
      Participant
      bohan wrote:

      lfilippi wrote:

      Hi, has anyone ever encountered this problem so the pedal does not turn on and 4 dashes appear on the display?

      Have you tried factory reset or reinstalling the software using the Direct Updater?

      I tried to do both, no life from the pedal….unfortunately.

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