ModFactor Software Update Released

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- April 18, 2008 at 8:10 pm #105592
  
  achaput
  Moderator
  
  Version
  2.0.2[3] of ModFactor's System Software has been released. It is a
  recommended update for all ModFactor owners. Please back up any user presets before updating.
  
  For more info visit
  
  http://eventide.com/AudioDivision/Support/Stompboxes/ModFactor.aspx 
- April 19, 2008 at 12:59 am #117405
  
  Burger666
  Participant
  
  Great! Except…the update utility won't let me log in (despite the same user/pass being able to access this forum) and the release notes aren't there to download. Huh? Big gig tonight, please help!
- April 19, 2008 at 1:50 am #117406
  
  Burger666
  Participant
  
  Thinking denied access to the update may have been because I haven't actually registered the Modfactor yet, I attempted to do that too, only to find that the serial number on it is supposedly invalid!
  
  Me thinks there are some server troubles on the good ship Eventide?
- April 21, 2008 at 2:27 pm #128538
  
  stubrew
  Member
  
  Same thing happening here, just keeps on saying its an invalid username and password even though it works perfectly fine with my Timefactor and my Modfactor is registered ok.
- April 21, 2008 at 3:36 pm #128541
  
  achaput
  Moderator
  
  You must register your ModFactor (or any Eventide product) before updating. You can register products here:
  
  http://eventide.com/User/RegisterProduct.aspx 
  
  Once you've registered it will show up in the "My Products" list here:
  
  http://eventide.com/User/RegisteredProducts.aspx
  
  If you still have login problems, please try to update at least three times and see if it works after a few tries. If you continue to have problems please let us know so we can investigate further.
  
  Alan
- April 22, 2008 at 1:47 am #128542
  
  Burger666
  Participant
  
  All fixed now. Thanks Alan.
- April 22, 2008 at 9:50 pm #128551
  
  shood
  Member
  
  To what does the update relate? Any changes to speak of?
- April 23, 2008 at 1:28 am #128552
  
  Burger666
  Participant
  
  No sonic improvements to speak of although I'm assured by the support team (thanks guys!) that this is on the cards for future releases. At the moment they've mainly addressed switching issues.
  
  *Note to Et Support: Perhaps you could make the Version Release Notes available for general download?
- April 23, 2008 at 1:39 am #117416
  
  Denray
  Member
  
  I cannot register mine either. I've tried all the combinations I can think of multiple times, i.e. with and without the "MF", with the"MF" followed by a space and not followed by a space.
  
  Help!
- April 23, 2008 at 3:43 pm #117420
  
  achaput
  Moderator
  
  You must type the 'dash' in the serial number when you register, ie
  
  MF-123456
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