Mac can’t find TimeFactor

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- January 16, 2009 at 4:48 pm #106021
  
  matta
  Participant
  
  Hi Guys,
  
  I am trying to update my Timefactor to the latest software update and have installed the Eventide Utility onto my G5 Power PC Mac running Mac O.S 10.5.3.
  
  The TimeFactor is running V1.1 of the software.
  
  I can't for the lfie of me get the Eventide Utlitly to find the TimeFactor. I've connected it both via a powered Hub and DIRECT to the MAC's USB socket, but to no avail…. and tried 2 different USB cables… to no avail.
  
  I've run the utility several times and each time ti can't find the TF.
  
  What do you suggest?
  
  Regards
  
  Matt
- January 16, 2009 at 4:52 pm #118195
  
  IDeangelis
  Member
  
  Matt
  
  please contact support@eventide.com
  
  thanks
  
  I
- January 16, 2009 at 7:54 pm #118198
  
  matta
  Participant
  
  Thanks!
  
  I've done that.
  
  Matt
- January 16, 2009 at 7:58 pm #129288
  
  drooney
  Member
  
  Hi Matt,
  
  We just received your email into the Support Department. I will follow up with you shortly.
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