Bus error on H8000FW

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- May 23, 2009 at 5:40 pm #106236
  
  Tobias Menguser
  Participant
  
  Hi,
  
  my Eventide H8000FW shows this error message after launching:
  
  "A bus error has occurred (E12)
  
  Program: 010F52
  
  Data: FFE0061A
  
  Please write these down and reboot".
  
  When rebooting the same message appears again…:-(
  
  I also tried out pressing "8" when booting, but I don't get rid of the message above and can't work with my H8000FW at the moment…:-(
  
  Please help.
  
  Cheers, Tobias
- May 24, 2009 at 8:58 am #118635
  
  ThreeFingersOfLove
  Participant
  
  Maybe you have a faulty card that the H-8000FW cannot access? I remember a similar message about 3-4 months ago.
- May 25, 2009 at 6:22 am #118638
  
  IDeangelis
  Member
  
  Hi Tobias
  
  bus errors can happen for many different reasons. You shouldn't worry about them unless they are very, very frequent. Having the unit on a clean and stable power feed is a good thing.
  
  You can now try to force unloading the current preset. Reboot the unit and press & hold the PROGRAM key *when* you read H8000FW on the display. This will lead you to a prompt to loose the current preset and load mute. Choose YES.
  
  Please let me know….
  
  best
  
  I
- May 25, 2009 at 7:46 am #118640
  
  Tobias Menguser
  Participant
  
  I didn't use a card. So it has to be another problem…
- May 25, 2009 at 6:00 pm #118641
  
  Tobias Menguser
  Participant
  
  Thanks for the advice. I tried to force unloading the preset the way you described (including the "Yes" option which I selected) – but this leads to the same bus error message again and I'm still lost is this dead cycle…:-(
- May 25, 2009 at 6:23 pm #129746
  
  IDeangelis
  Member
  
  HI Tobias
  
  you will be contacted by Eventide tomorrow.
  
  All the best
  
  I
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