how upgrade???

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    • #106448
      romadream
      Participant

        Hi!…i've an Eventide Eclipse powering 3.0 software..

        when i try to upgrade it to 3.5 version, i put the compact flash card into it…..i turn it on holdin' 1 key and a message appears……the eclipse copy only one file and then stop itself….

        what can i do please????

        the bootloader is the 1.2 version.

        Thanx a lot!

        Marco.

      • #119057
        nickrose
        Moderator
        Eventide Staff

          Help us to help you:

          What message ?

          What file copied ?

          What size and type of card ?

          And on and on …. information please !

        • #119060
          romadream
          Participant

            ok….

            The message is "loding ROMPROG.EXE from card"…….when it's finished the eclipse stop itself.

            I use a SANDISK Ultra II 4 GB Compact Flashcard.

            I don't know what can i do!

            If you need more info tell me please

            M. 

          • #130172
            nickrose
            Moderator
            Eventide Staff

              This issue has been covered many times on this Forum.

              You need to reformat the card as FAT (not FAT32) on a PC (not a Mac, sorry), and then copy the files and perform the upgrade again.

              Then it should work.

            • #130174
              romadream
              Participant

                Ok thanx a lot!……..i'll try and let you know if it works!

                M.

              • #130175
                romadream
                Participant

                  Now it works!!! THANX A LOT!  Smile

                  M.

                • #147863

                  Hi there, a bit late on this thread but….here i am

                  I’m experiencing exactly the same problems. same version, same message, same file….

                  But…As i’m following your suggestion to format in fat (with a pc) and copy all the files in as they are, Eclipse tells me the card isn’t formatted.

                  as I re-format the card with the eclipse, pc show me it’s a fat32. I copy the files, power on the eclipse with 1 key pressed, it copies again the romprog.exe and stops…and so on…

                  any other suggestion?

                  thank you for your help

                  Giorgio

                • #147864
                  nickrose
                  Moderator
                  Eventide Staff

                    Try with a smaller card (1G or below) formatted as FAT.

                    Earlier versions of Eclipse do not support FAT32.

                     

                    • #147865
                      nickrose wrote:

                      Try with a smaller card (1G or below) formatted as FAT.

                      Earlier versions of Eclipse do not support FAT32.

                       

                       

                       

                       

                       

                      hello there.

                      unfortnuately It’s already a 1Gb card and, as mentioned, it’s fat, not fat32. 

                       

                  • #147866

                    sorry, i didn’t mention my card details:

                    Lexar Professional

                    1Gb 133x 

                    regards

                     

                    Giorgio

                    • #147869
                      nickrose
                      Moderator
                      Eventide Staff
                        giorgio71 wrote:

                        sorry, i didn't mention my card details:

                        Lexar Professional

                        1Gb 133x 

                        For obvious reasons, it's very difficult to diagnose these problems remotely.

                        I would suggest that you try another (smaller) card, formatted on the Eclipse. If that does not work, send the card to Eventide, marked for my attention.

                         

                    • #156272

                      I am attempting to update and am experiencing the same issue as giorgio71. Any solution. Thanks

                    • #156303
                      Juan_Maria
                      Participant

                         

                        Hi. I have updated Eclipse from version 3.1 to 4.01, going through 3.51 first. I did it with a 128 megabytes Compact Flash card and used an Olympus Cadmedia C-8080 Wide Zoom digital camera to format the card and the subsequent file copies. Everything worked the first time and without problem. Greetings.


                        Hi. I have updated Eclipse from version 3.1 to 4.01, going through 3.51 first. I did it with a 128 megabytes Compact Flash card and used an Olympus Cadmedia C-8080 Wide Zoom digital camera to format the card and the subsequent file copies. Everything worked the first time and without problem. Greetings.

                      • #156304
                        nickrose
                        Moderator
                        Eventide Staff

                          Glad it went well for you.

                          Other users should note that in general we recommend that you take an unused card and do not format it before use. (There are various possible formats and one cannot be sure which one is being used).

                           

                           

                        • #156281
                          nickrose
                          Moderator
                          Eventide Staff
                            eventidesteven wrote:

                            I am attempting to update and am experiencing the same issue as giorgio71. Any solution. Thanks

                            Please try a card 512M or below, formatted on the Eclipse, as suggested above.

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