I was trying to update my TF software from 2.03 to 2.4.2 (1), but the Update Utility did not recognize my Factor pedal despite repeated attempts to reboot. I had to put the pedal into Update mode manually (power on while holding down the middle footswitch until "Update" appears). After doing so, I tried again, and the update was successful.
I just thought I'd offer this tip in case anyone wants to add it to the list of known problems with the Update Utility. I didn't see this particular workaround listed on the sticky.
I'm on a MacBook Pro running Mac OS 10.5.8
I hope this info. helps someone.
Jeff