H8000 problems

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- November 1, 2010 at 1:24 pm #107353
  
  M.ANGELO
  Member
  
  Hi eventide forum,
  
  i bought an eventide H8000 ex-demo 2 weeks ago (old firmware 4.5).
  
  Today my h8000 has just broke 🙁
  
  the problems are:
  
  1-The analog outputs cant go (the sound dont want to go out from my h8000) – (the imput meter run -but the output meter don't run – no signal output)
  
  2-I cant load a "Ambiclouds 2" USER preset . I cant modify it, but i cant' load it ….after saved it. H800 say me " I CANT LOAD – CAN T EXPLAIN"
  
  3-My h8000 can t read flash card (card unreadable)
  
  I' ve 1 year warranty from the music store (where i bought h8000 ex demo) – I think my music store will send h8000 to eventide u.s.a.
  
  I Hope it s a resolvable problem
- November 1, 2010 at 3:03 pm #120924
  
  nickrose
  Moderator
  Eventide Staff
  
  There may well be nothing wrong with the H8000. It is running a very old version of the software and should be upgraded when you find a working card.
  
  M.ANGELO:
  
  1-The analog outputs cant go
  
  This is probably a routing or connections issue. Load "Analog A-B" factory routing, and "Thru" preset in both A and B machines. This should then light the meters. If you don't get audio, check your cabling – for the XLR both pins 2 and 3 must be connected.
  
  M.ANGELO:
  
  2-I cant load a "Ambiclouds 2" USER preset
  
  If this is a USER preset, who knows what it might be. I suggest you delete it.
  
  M.ANGELO:
  
  3-My h8000 can t read flash card (card unreadable)
  
  This is probably a bad card or adaptor – try different ones.
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