TimeFactor Knobs not working at all in whatever mode I'm in

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- January 30, 2013 at 12:10 am #109542
  
  Dieszel
  Member
  
  Has anyone experienced an issue where none of the knobs worked on the timefactor? They just all stopped and can't do anything with them. I tried initializing it and factory default but it still doesn't work right. Please help anyone.
- January 30, 2013 at 3:50 pm #124242
  
  nickrose
  Moderator
  Eventide Staff
  
  Sorry – it sounds like a hardware fault. You should contact your dealer if you bought it recently, otherwise support@eventide.com
- January 30, 2013 at 4:02 pm #124244
  
  Dieszel
  Member
  
  So you're saying there couldn't be a setting that would prevent these knobs from working? Could the device changed certain settings after I upgraded to V3.5.0 [4]? I wouldn't know which settings would do that since the manual doesn't explain settings in detail.
- January 30, 2013 at 4:19 pm #135190
  
  nickrose
  Moderator
  Eventide Staff
  
  Without having the unit in front of me for a few hours I can't tell you for sure what is wrong with it. But, if you have successfully re-initialized it without fixing the problem that would point to a hardware issue. I would respectfully suggest that you follow my previous advice.
- June 16, 2013 at 1:58 pm #124562
  
  dejvid
  Participant
  
  This has happened to me too. What had you done to fix it?
- April 15, 2014 at 5:55 pm #125726
  
  proton321
  Participant
  
  I have got the same problem – it must be a design fault as there are 3 people on this post with the same problem
- October 5, 2017 at 1:58 am #147340
  
  manyhats180
  Member
  
  This recently happened to me.
  
  Before the knobs stopped working, I had experienced glitching where the timefactor cycles through a bunch of parameters one after another after another. I’d link to the other forum post describing that issue but the link to your own forum is blocked by the spam filter lol. If you google for “Timefactor knobs glitching” the thread is called “Timefactor is Glitching / Going Crazy – HELP!”.
  
  I did the same fix as described in that thread (open the unit, re-seat the connector between the two circuit boards) and now the knobs are working again.
- October 6, 2017 at 8:18 am #147362
  
  proton321
  Participant
  
  Yes, this is the fix. The problem is the cables and plugs that connect the boards together.
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TimeFactor Knobs not working at all in whatever mode I’m in