Trying to buy Algor. for H9 but …”Problem activating account, please contact us immediatly”

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- July 27, 2013 at 4:54 pm #111019
  
  xxtwighlight
  Participant
  
  I'm trying to buy a new algorithm for my H9 via Ipad 2 , but get a warning stating "Problem activatin account, please contact us immediately".
  
  Its Saturday, and offices are closed.
  
  I did register successfully. I am able to get on with user/pass.
  
  But nothing beyond that.
  
  Thanx for any help!
  
  – Robert
- July 27, 2013 at 7:39 pm #124647
  
  gkellum
  Participant
  
  Sorry about the rather alarming error message you saw. I checked your account, and it's fine. Everything that's supposed to happen when you activate your account did happen. So, you shouldn't have any problems purchasing algorithms.
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