H8000FW PSU noise

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    • July 27, 2013 at 8:29 pm #111020
      HerrSteiner
      Participant

      Hello,

      I bought a new H8000FW and notice a higher pitched whine emitted from the corner where the power cord goes in so I guess its from the PSU. Its not in the signal path. I am in Germany and the PSU is correctly set to 220v. Is it a condenser failing or expected behavour?

      Cheers,

      Malte

    • July 28, 2013 at 12:14 am #124648
      nickrose
      Moderator
      Eventide Staff

      Guten Tag (oder Abend) Herr Steiner

      There is a switching power supply located behind the power cord, but it should run at too high a frequency to be audible.

      I would suggest you run with it for a while to see if it portends other issues. If it does not, and you have no bats in your family, it's probably in ordnung.

    • July 28, 2013 at 10:23 am #124649
      HerrSteiner
      Participant

      Hi,

      thanks for the quick response. Strangely that noise is not constant, it goes away after a while, but its always there when the H8000FW is freshly switched on.

      I noticed that my Eventide had a identity crisis once, while starting it believed to be a H8000A according to the bitmap shown during the boot and missing Firewireoptions in the settings. A reboot settled that and Firewire was back.

      Cheers,

      Malte

    • November 10, 2013 at 9:36 pm #135810
      HerrSteiner
      Participant

      Hi,

      still not happy with my unit, it now sometimes not only forget while booting its the H8000FW, I got Bus errors like

      Bus Error occured (E12)

      Program: 003440

      Data: C7007C

      It always can boot somehow with several rebooting but it didnt feel like a reliable device, which is problematic at this price. Plus the display starts to develop a kind of pixel smear in the upper right corner, which seems depending on the cursor position. When the cursor is on the right colum, the smear goes away, when I move to the left colum of parameters its there.

    • November 11, 2013 at 5:44 pm #135811
      nickrose
      Moderator
      Eventide Staff

      It does sound like you have some hardware problems. I would suggest that you return it to Eventide (support@eventide.com) or to your dealer.

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