Hum noise when touching metal parts

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    • #112034
      jmath0
      Member

      Hey everyone

      I just bought a mixing link a month back. Just tried it today as I was busy. I noticed that there was this hum when touching metal parts of the stompbox. It gets nasty when the gain is set high as well.A hiss noise is also present at higher volumes. I only tried it through the head phones out so far.

      Is there something wrong with the pedal?. A click noise also is present when the footswitch is used.?

      I live in Melbourne Australia. Not sure if I could get a refund from the store I bought it from since its been a month. Any help/suggestions?

    • #127553
      JWaltz
      Participant

      Hello,

      There is fix for this issue.

      Please email support at Eventide and we will rectify this issue.

      thanks

      joe waltz

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