H8000fw upgrading firmware problems

Tagged: 5.610 update, compact flash update, h8000fw update

This topic has 14 replies, 1 voice, and was last updated 11 months ago by Richroller.

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- October 29, 2015 at 3:01 pm #112985
  
  killermec
  Participant
  
  Hi. Mike from sweden here.
  
  My h8000fw says 5.0 when starting up. Want to install latest fw, but dont know how!
  
  Serial communication between computer and H8000 is working fine with “routing utility”, but eventide dice says “no devices found” and H8000 says “awaiting contact”
  
  Pc running xp. Only com1 with same settings as H8000. All other programs closed. Please help.
- October 29, 2015 at 3:05 pm #141347
  
  nickrose
  Moderator
  Eventide Staff
  
  killermec wrote:
  
  My h8000fw says 5.0 when starting up. Want to install latest fw, but dont know how!
  
  Go to the FAQ on the H8000FW product page.
  
  killermec wrote:
  
  Serial communication between computer and H8000 is working fine with "routing utility", but eventide dice says "no devices found" and H8000 says "awaiting contact"
  
  If it says "awaiting contact", that means it must be in UPDATE mode, which has no FireWire, hence the dice message..
- October 29, 2015 at 3:56 pm #141352
  
  killermec
  Participant
  
  What download for the h8000fw is the “update aplication” ?
  
  Downloaded the files for updating by card, but my h8000 has no adapter for the slot, so upgrade via rs232 is what i have to do.
- October 29, 2015 at 4:38 pm #141355
  
  nickrose
  Moderator
  Eventide Staff
  
  Sorry – you cannot update an H8000FW by rs232 – you will have to get a card and adapter.
  
  These are usually available on Amazon or eBay, and other sources.
- October 30, 2015 at 11:44 am #141371
  
  killermec
  Participant
  
  Ok. Txnx.
  
  Next Q: 16 or 32-bit adapter for the PCMCA?
  
  Your update-card.. what type of card? (so it will fit in the adaptor)
- October 30, 2015 at 3:00 pm #141373
  
  nickrose
  Moderator
  Eventide Staff
  
  I'm not sure that there is a 16/32 bit distinction for the adaptor. You want something like:
  
  The card should be a Compact Flash card, ideally 2G or less.
  
  Further instructions are on the Eventide Website.
- November 4, 2015 at 10:03 am #141436
  
  killermec
  Participant
  
  Worked! Thnx for the help.
- January 28, 2016 at 10:11 am #142299
  
  jackson96
  Participant
  
  Hello!
  
  recently the owner of 7600
  
  I have a adapter, and a compact flash cards. One card for 64 MB, 8 GB on the second. I want to perform the upgrade.
  
  Question: Do I need to format the card? And any format exFat, Fat, NTFS?
  
  and the second question 64 MB is sufficient for the job? And it will work 8GB or not? Or is it better to buy 2 GB, as you recommend?
  
  for example:
  
  http://www.ebay.com/itm/sandisk-2GB-2G-Compact-Flash-CF-Memory-Card-2-GB-CompactFlash-I-/261447220777?hash=item3cdf77fe29:g:hLgAAMXQlgtSxUVM
  
  Thanks!
  - January 28, 2016 at 4:15 pm #142301
    
    nickrose
    Moderator
    Eventide Staff
    
    jackson96 wrote:
    
    Question: Do I need to format the card? And any format exFat, Fat, NTFS?
    
    You should not need to format the card, but it depends on what state it is in. For 64M, FAT would be best.
    
    jackson96 wrote:
    
    64 MB is sufficient for the job? And it will work 8GB or not? Or is it better to buy 2 GB, as you recommend?
    
    64M will be fine. 8G, can't say. Consider that there may be reasons for our recommendations.
- August 22, 2019 at 3:11 am #152592
  
  skrachdis
  Participant
  
  I’m also updating or trying to update my firmware. When I boot on, it says 5.6 but I’m assuming that 5.61 would say 5.61? I have my compact flash card and adaptor. I loaded it in and held down the key ‘2’. It now says OUPDATE Awaiting contact, but nothing seems to be happening after that.
  
  What am I missing?
- August 22, 2019 at 8:38 pm #152603
  
  skrachdis
  Participant
  
  That helped a lot. Thanks. I probably should have asked before I spent what, 100 bucks on ancient cards and adaptors. Maybe Amazon won’t mind an opened return. Cheers mate.
- March 9, 2021 at 3:06 pm #157386
  
  Trigonometrie
  Participant
  
  A bit of a resurrection of an old thread but nevertheless: Is there any significant change from a users standpoint from version 5.5. to 5.61? Since I am also having trouble to upgrade but am wondering if it really is worth the effort… Cheers!
- December 22, 2023 at 7:26 pm #176892
  
  Richroller
  Participant
  
  I just updated to 5.610 via the compact flash method. Took about 10 mins and then a screen showed up that said awaiting contact. I pressed done and it rebooted and the new firmware was there. So happy to be upgrading from 5.21
- August 22, 2019 at 3:50 pm #152596
  
  nickrose
  Moderator
  Eventide Staff
  
  skrachdis wrote:
  
  What am I missing?
  
  Don't think you're missing anything – it's just that the H8000 is not seeing the card.
  
  It could be an issue with the card, with the adaptor, or with the stuff on the card. First thing to try is to get a new card, 1G or less and do not format it.
  
  But, I wouldn't bother. We strongly advise people not to perform an upgrade unless they need to. Any upgrade has a small but real risk of problems.
  
  Many times a change in version number results from a change for manufacturing or test purposes, which will have no benefit to an end user. In your case, the change from 5.6 to 5.61 was to support a newer display – if your unit runs with 5.6 it has the older display and 5.61 will do nothing for you.
- March 10, 2021 at 1:18 am #157394
  
  nickrose
  Moderator
  Eventide Staff
  
  Trigonometrie wrote:
  
  Is there any significant change from a users standpoint from version 5.5. to 5.61?
  
  Not much. The major change was to support different display hardware.
  
  Note that the H8000 family is now discontinued and will have limited support.
  
  For this reason, do not perform upgrades or other changes unless you really need to.
  
  Doesn't sound as though you do.
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