License Key for Product Registration (Blackhole)

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    • March 28, 2016 at 12:04 am #113368
      VmusicV
      Participant

        Hi,

        I bought Blackhole through KVR Audio Forum. I got the email from Eventide, it’s in my iLok account as a product I own. I got it installed no problem. Now I am trying to register it and it requires a license key.

        I don’t see a license key in iLok? [the plugin appears in the list in My Liceses]

        I don’t see a license key in the install email? [just a serial number]

        Where is the license key???

        Keyless in Kleveland

      • March 28, 2016 at 12:05 am #143007
        gkellum
        Participant
          VmusicV wrote:

          Hi,

          I bought Blackhole through KVR Audio Forum. I got the email from Eventide, it's in my iLok account as a product I own. I got it installed no problem. Now I am trying to register it and it requires a license key.

          I don't see a license key in iLok? [the plugin appears in the list in My Liceses]

          I don't see a license key in the install email? [just a serial number]

          Where is the license key???

          Keyless in Kleveland

          The email contains the serial number and the license key.  The serial number looks like BH-12345, and the license key looks like XXXX-XXXX-XXXX.

        • March 28, 2016 at 12:10 am #143008
          VmusicV
          Participant

            HI,

             No. The email did not have the license key or serial number. The BH-123456 serial (obviously not the number) is in an attached pdf receipt. But the receipt and the email has no license key.

             

            HELP?

            Alex

             

            • March 28, 2016 at 12:42 am #143009
              gkellum
              Participant
                VmusicV wrote:

                 No. The email did not have the license key or serial number. The BH-123456 serial (obviously not the number) is in an attached pdf receipt. But the receipt and the email has no license key.

                Well, please send an email to KVR then and ask them what the license key is for the plugin.

            • March 28, 2016 at 12:48 am #143010
              VmusicV
              Participant

                KVR just ran the advertisement…..

                https://www.eventideaudio.com/promo/blackhole_sale

                I bought it FROM Eventide. I paid Eventide through Paypal. I received an email with a receipt from Eventide.

                HELOOooOOOOoOOOoo

                this is an Eventide problem. Eventide sent an attached receipt without a license key.

              • March 28, 2016 at 12:54 am #143011
                gkellum
                Participant

                  If you bought it from Eventide, then the plugin was already registered to your account during the purchase process.  If you click on My Account and the My Products on Eventide's website, you should see it.  

                  License keys aren't issued to people who buy the plugin from Eventide, because registration occurs as part of the purchase process.

                • March 28, 2016 at 12:59 am #143012
                  VmusicV
                  Participant

                    Yes – it is already there. Thank you so much for your help!!

                  • March 28, 2016 at 1:02 am #143013
                    gkellum
                    Participant

                      No problem.  Hope you have fun using Blackhole.

                    • March 29, 2016 at 4:38 pm #143034
                      old soul mike

                        Hello. this is my frist time buy a plug in and I am having difficulty opening it in garage band. I have followed the steps to instal Blackhole and it is all registered with iLok but I can’t seem to open the plug in in Garageband. I’ve been prompted to re instal it but I cannot find the License Key to re register. Can you help?

                        • March 29, 2016 at 6:39 pm #143037
                          tlongabaugh
                          Moderator
                          Eventide Staff
                            old soul mike wrote:

                            Hello. this is my frist time buy a plug in and I am having difficulty opening it in garage band. I have followed the steps to instal Blackhole and it is all registered with iLok but I can't seem to open the plug in in Garageband. I've been prompted to re instal it but I cannot find the License Key to re register. Can you help?

                            Hi Mike, just responded to your question on your other post. You shouldn't need the License Key to reinstall, though the problem here is probably just Garageband needs to rescan its plug-ins (see my other post for details).

                        • December 27, 2023 at 5:47 pm #176931
                          Facing Mirrors
                          Participant

                            Hi there,
                            I’ve used 2 out of 2 licenses activation, is it possibile to remove one from a computer I don’t use anymore and shift it to the new computer? Cause I’ve tried on the iLokManager to deactivate 1 out of 2 but it says that the operation could not be loaded!
                            Thanks in advance

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