problem updating Time Factor

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- May 21, 2016 at 9:52 pm #113462
  
  enrik
  Member
  
  Hi, I ´ve been trying to update mi TF, from version 3.5.0(4) to 5.2.0 , with two different windows pc, two usb cables, midi cable, Eventide update utility, Eventide direct updater, and H9 control. Most of the times even doesn´t detect the device, but if it does, when I select to start update, it´s screen shows “ready”, and nothing else happens… I´ve been trying for hours… I need help, please! There´s nothing else I can do…
- May 22, 2016 at 3:02 pm #143414
  
  nickrose
  Moderator
  Eventide Staff
  
  Disconnect all non-essential USB and MIDI devices from your computer and try again.
  
  If that does not work, contact support@eventide.com, who will send you yet another updater.
- May 22, 2016 at 3:47 pm #143415
  
  enrik
  Member
  
  I tried already that, I´ll be waiting for your new updater
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