H9 update

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- July 15, 2016 at 1:15 am #113569
  david tonkin
  Has anyone else had a problem with the sculpt update? When I turned the pedal back on it said update bad. I’ve emailed tech support but nothing has been working.
- July 15, 2016 at 1:22 am #143833
  jhodges74
  I’m having the same issue! I just sent a message to support. Hopefully some can help
- July 15, 2016 at 1:18 pm #143838
  nickrose
  Moderator
  Eventide Staff
  If it says update bad it means something went wrong. Power up wil the HOTSWITCH button held down to clear the "BAD" message and try again. If you have no sucess, support will have some other options.
- July 16, 2016 at 12:53 pm #143842
  david tonkin
  I did that. Tried the updater that only works on a PC. I restored it to it’s original state to use it as is. It worked once. The next time I turned it on it froze with U P on the screen. I’ve emailed support about all this. Haven’t heard back in a while. Very frustrating as I’m doing 5 or 6 gigs and studio sessions a week. The H9 was an integral part of my sound in certain situations.
  - July 16, 2016 at 4:06 pm #143843
    gkellum
    Participant
    david tonkin wrote:
    
    I did that. Tried the updater that only works on a PC. I restored it to it's original state to use it as is. It worked once. The next time I turned it on it froze with U P on the screen.
    
    When you turn your H9 does the display light up immediately or is there a noticeable delay before the display lights up?
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