Space shows up as “not updatable”

Home Forums Products Stompboxes Space shows up as “not updatable”

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    • #113893
      anthonycatacoli
      Participant

      anyone else have this issue? I have V.5 and I want to update to 5.2.6 but the direct updater tells me I can’t Help!

    • #145221
      gkellum
      Participant
      anthonycatacoli wrote:

      anyone else have this issue? I have V.5 and I want to update to 5.2.6 but the direct updater tells me I can't Help!

      Could you please take a screenshot of what you're seeing and either post it here or email it to support@eventide.com?

    • #145233
      anthonycatacoli
      Participant

      Here’s the picture, I’m running osx 10.10.4 and the installer is the one thats for OS 10.10 and up… Its strange…

    • #145236
      gkellum
      Participant

      Could you try putting your Space in Update mode before connecting it to the computer and before opening the updater?  You do this by turning the Space off and then turning it on again with the middle footswitch pressed.

    • #145242
      anthonycatacoli
      Participant

      That did the trick, thanks!! you guys rock!!!

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