H9 – SCULPT

A few questions to help us get to the bottom of your issue:  

What version of H9 Control and H9 firmware are you running?

Is this a new issue, did Sculpt behave correctly before?  

Does this occur with Factory presets?  or is it with presets you've made yourself? 

Ok, it sounds like you're having a couple of issues, so let's take them one at a time.  

First, are presets loading in the Active state (Active LED on the H9 itself should be lit up red)?  You seemed to imply in your first inquiry that Sculpt presets are loading in the Bypass state (Active LED is not lit).  

Second, in order for the gate to work well you might need to adjust your input level.  You can check your input level in H9 Control, click on the "Pedal" button at the bottom of H9 Control, then select "Input Gain and Level Meters."  Now play your instrument to see how much input level you have.  Ideally you'll want your input level at the loudest point to be greater than or equal to the middle point of the meter (about -20 dB).  If your input is significantly less, just increase the "Input Gain" slider until your input level is at the -20 dB point or higher when you're playing your loudest.  

1. 18 dB input level seems like a big boost. Again, I'm asking what is your top level on the meters in H9 Control without any input gain applied?  Also, what type of guitar/instrument are you using? 

2. What exactly do you mean nothing works now? Did you change anything in your setup? The only way I can help is if you're specific and detailed in your response.  A step by step guide that either reproduces or demonstrates the problem(s) would be most useful.  Or better yet, a video of what you're experiencing. 

3. How are you connected to the pedal, mono in mono out, mono in stereo out, stereo in stereo out? If mono in mono out, make sure you are plugged in correctly to the Input 1 AND Output 1.