Firmware update

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    • March 1, 2018 at 9:04 pm #114625
      echo2
      Participant

      Hi New hear,

       

      just tried to update my timefactor to the new firmware, appeared to complete ok, when I put it on no presetts, just dots in vertical lines.

      Tried to Restore Factory System settings & Restore Factory Presets and system settings, but no joy.

       

      Can anyone help please !

       

      *got the latest H9 for Windows loaded.

       

      David

    • March 1, 2018 at 9:12 pm #148551
      gkellum
      Participant

      Could you send an email to support@eventide.com and mention that you're on Windows? We have an alternative updater that we can send you.  Also, when you turn it on does the display light up immediately, or is there a 10 second delay before it lights up?  If there is a 10 second delay, please mention that as well.

    • March 1, 2018 at 9:31 pm #148554
      echo2
      Participant

      Hi, thank you for the quick reply

       

      After reading thru another post concerning a similar question, one of your guys said try and update again:

      “power on while pressing middle footswitch -UPDATE appears – turn on H9 windows app – when it finds device – update again”

       

      It worked, got me screen back – Banks and presetts.

       

      thanks again David

       

      thanks………………….. the Timefactors a great bit of kit

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