Can't use HotSawz - can't find "Restore Purchases"

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- November 15, 2018 at 2:43 am #150602
  nickrose
  Moderator
  Eventide Staff
  Sorry – not enough information. Apologies if this is obvious, but you will need to update all the units, not just the Max.
  
  Again, not clear where you searched to find ":Restore Purchases" – this is to be found on H9Control.
- November 15, 2018 at 3:56 am #150603
  bohan
  Moderator
  Eventide Staff
  silver_mica wrote:
  
  I've got a Max and two Cores. I've updated the Max and it has the HotSawz algorithm. I've searche a bit to find the "Restore Purchases" button – but no luck. Any help appreciated.
  
  Please go to the Settings screen and click "Sync algorithms with Eventide Sever" in H9 Control
  - November 15, 2018 at 4:03 pm #150606
    silver_mica
    Participant
    Thanks @bohan – that worked. What was throwing me off was the following
    
    H9 Control > Settings > Restore Purchases.
    
    Found here:
    
    https://www.eventideaudio.com/support/downloads/h9-maxout-program
    
    But, it seems this is outdated.
    
    bohan wrote:
    
    silver_mica wrote:
    
    I’ve got a Max and two Cores. I’ve updated the Max and it has the HotSawz algorithm. I’ve searche a bit to find the “Restore Purchases” button – but no luck. Any help appreciated.
    
    Please go to the Settings screen and click “Sync algorithms with Eventide Sever” in H9 Control
- November 15, 2018 at 3:09 pm #115061
  silver_mica
  Participant
  I’ve got a Max and two Cores. I’ve updated the Max and it has the HotSawz algorithm. I’ve searche a bit to find the “Restore Purchases” button – but no luck. Any help appreciated. All pedals share same account, email, etc.
  
  David
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Can’t use HotSawz – can’t find “Restore Purchases”