Presets Disappeared

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    • December 19, 2018 at 10:23 pm #115113
      andrewcraven

        I moved around some of my ProTools files and folders to consolidate different projects and I think I may have moved my plugins folder in the process. When I pull up ProTools projects now I can access the plugins but all the presets are gone.  When I open the Eventide folder on my PC the presets are listed as .tide files but when I try to load these presets within the plugin in ProTools it says there are no .tide files in that folder.  What can be done to get these presets back? 

      • December 19, 2018 at 10:26 pm #150849
        tlongabaugh
        Moderator
        Eventide Staff

          Hi, I would do a fresh install of the Eventide plugins, and see if that fixes your issue.

        • December 19, 2018 at 10:33 pm #150850
          andrewcraven

            Thank you for your response. I wondered if that might be the solution but I’m uncertain on how to do that.  I have the eventide subscription through gobbler. 

          • December 19, 2018 at 10:50 pm #150851
            tlongabaugh
            Moderator
            Eventide Staff

              There should be an option in the Gobbler client to "Uninstall All". Click that, and then install again from the client afterwards.

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