Active light on but no effect...

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- January 24, 2019 at 3:38 am #115169
  
  tubwompus
  Member
  
  Howdy.
  I have 4 H9’s on my board.
  When I power up my power supply (Strymon Zuma), my first H9 in the chain (incidentally, it’s also my guitar input into the board) is set to “Shimmer” as it’s default when powering up. When I step on it to activate it, even though the “active” light comes on, there’s no effect. Any thoughts would be gratefully welcomed.
  Thank you very much in advance.
  
  BTW that particular H9 has the Barn3 addition, in case that has an effect on anyone’s thoughts.
- January 24, 2019 at 3:43 am #151061
  
  nickrose
  Moderator
  Eventide Staff
  
  Unsurprisingly, my first idea would be to suspect the power supplies.
  
  To put this one to rest, why not temporarily use the Eventide supplies, and see if it makes a difference ? Not hard to do.
- January 24, 2019 at 5:27 pm #151087
  
  tubwompus
  Member
  
  Ok, I’ll check it out. Thanks very much.
  I bought the Zuma upon the recommendation of my guy at Sweetwater after I sent him a pic of my pedalboard. Perhaps there was an error made.
  Also, in case it may be useful in diagnosing: I neglected to initially mention that once I accessed that particular H9 through Bluetooth after powering it up, it WOULD then generate the audible effect, just not upon initial power-up. The other three H9’s have performed normally.
  
  Thanks again.
- January 25, 2019 at 3:01 pm #151095
  
  camn
  Participant
  
  Also–what’s your whole setup? Especially.. do you have any MIDI controllers or anything?
  
  While you are checking your power supply.. youmight just wanna pull the H9 and run it all by itself- see if the problem persists.
- January 25, 2019 at 6:15 pm #151098
  
  tubwompus
  Member
  
  …let’s see if take 2 goes any better.
  (No midi boxes or anything, BTW. Thanks very much for contributing to this thread.)
- January 26, 2019 at 3:57 pm #151117
  
  camn
  Participant
  
  So.. Just some speculation..
  
  A- the patch you load into. Shimmer. If you power on into some different patch.. Does the problem persist?
  
  B- how do you get it to always power up into Shimmer? Mine powers up with whatever I left it on previously. Do you set it to that patch before you turn it off every time?
- January 26, 2019 at 4:08 pm #151118
  
  tubwompus
  Member
  
  Regarding A.), I’m embarrassed to say that I’ve not tried that. Gonna spend years growing into this stuff, methinx.
  
  As far as B.), they always power up at the same patch as what they were set to when last powered down.
  
  Thanks very much for your input.
- January 26, 2019 at 4:10 pm #151119
  
  tubwompus
  Member
  
  Sorry for my redundancy. Currently, the first H9 in the chain is always set to Shimmer.
- January 26, 2019 at 4:17 pm #151120
  
  camn
  Participant
  
  Whoa you never change the effect!
  
  OK, then.. Now I am fascinated. What are the Barn3 switches setup to do?
- January 26, 2019 at 6:42 pm #151122
  
  tubwompus
  Member
  
  Currently, they’re just inc/dec through my chained patches while the on-boards do the same but through the patches overall. The Tesla on the bottom left corner is set up to toggle in and of tuner/mute. Handy, for example, to cut off the Shimmer to a dead-stop within a song (right now, I only use it for that function in “Verb To Love” by Todd Rundgren.) but it’s seriously handy to quickly and silently get back in tune.
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Active light on but no effect…