Error trying to get a H3000 demo

Home › Forums › Products › Plug-Ins › Error trying to get a H3000 demo

  • This topic is empty.
Viewing 5 reply threads
  • Author
    Posts
    • May 22, 2019 at 3:01 pm #115322
      Doug Di Franco
      Participant

        I get an error because of a problem depositing H3000 to my iLok account. I don’t have the issue if I try another plug in. What could be the cause?

      • May 22, 2019 at 3:17 pm #151936

          Hello Doug. Can you please detail what the error message is and where in the process you are encountering it?

        • May 22, 2019 at 3:18 pm #151937
          Doug Di Franco
          Participant

            Never mind, I see I got a demo on my iLok in 2014 but I never used it so I’m out of luck.

          • May 22, 2019 at 3:21 pm #151938
            Doug Di Franco
            Participant
              Hi,

              It says “A general error occurred depositing the plugin license to your account.  Now, after checking my iLok manager I see that I requested a demo in 2014, however I never activated it.

            • May 22, 2019 at 4:50 pm #151939
              Doug Di Franco
              Participant

                All sorted out, thanks to a quick reply from support. Many thanks!

              • May 22, 2019 at 4:56 pm #151940

                  Glad we were able to get it all sorted out. Thanks for letting us know of a potential issue!

              • Author
                Posts
              Viewing 5 reply threads
              • You must be logged in to reply to this topic.