Challange for the Experts: My Pitch and Mod Factors are clipping

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- August 11, 2019 at 12:09 pm #115464
  
  GVS
  Member
  
  This is a challange for the super experts. Both my PitchFactor and my ModFactor are snapping/popping/clipping when the pedal is engaged. It does not occur with every preset, but appears to be restricted to certain patches like Rotary/ Vibrato in the ModFact and H910/H947 in the PitchFactor.
  
  Does anyone have a clue about the problem?
- August 11, 2019 at 12:17 pm #152493
  
  nickrose
  Moderator
  Eventide Staff
  
  If they are both doing it, is is possible that the fault is not with the units.
  
  Are you using a common power supply ? If so, try the ones that came with the pedals.
  
  When you get this noise, try disconnecting the inputs to see if it is coming from somewhere else.
- August 12, 2019 at 4:26 pm #152499
  
  GVS
  Member
  
  I am using Eventide’s original power source. The poppings stop if I take the Factors out of the pedal chain. No doubt the source of the noise are the pedals.
- August 13, 2019 at 2:39 pm #152504
  
  GVS
  Member
  
  I have isolated any external factors that could be the source of the snappings. Replaced cabels, amps, guitar, amp loops, power source…you name it. If the pedal is engaged, the snappings are there. If the pedal is off the system, the snappings disappear. Rest assure that the source of the noise is unquestianably the pedal.
  
  I will need to ask now the following: could it be any malfunction of the processor/chip? Overheating maybe? Have Eventide products shown these noises in the past?
  
  Much appreaciated Nick.
- August 13, 2019 at 8:34 pm #152513
  
  camn
  Participant
  
  I love a challenge.
  
  I need to know your full setup, and I need a recording of the sound. Video is best.
- August 12, 2019 at 11:54 pm #152501
  
  nickrose
  Moderator
  Eventide Staff
  
  GVS wrote:
  
  I am using Eventide's original power source. The poppings stop if I take the Factors out of the pedal chain. No doubt the source of the noise are the pedals.
  
  You volunteer little information. Are the pedals fed by a guitar, or in an effects loops ?
  
  Otherwise, support@eventide.com
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