How do I restore 4500 manufacturer presets after stupidly deleting them?

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    • January 11, 2020 at 12:51 pm #115695
      Rosincore
      Participant

      Call me stupid, but I ran a self-test of the unit using “Test 4500 all” (one of the options you get if you start holding the 5 button and then crank the wheel) without knowing/realizing that, as Tech Note 97 belatedly tells me, it “Will erase factory presets and any card in slot.”

      Now when the unit attempts to initialize it reports, “Can’t find any programs.”

      I’m pretty sure this is the problem, as I’ve checked and re-checked hardware (re-soldered questionable connections, etc.).

      So: Does anyone know how I can restore the presets? Do you know whether they’ve even available anywhere for me to find? Do I need special equipment?

      Worse yet, it’s a friend’s Harmonizer. So I feel both guilty and stupid.

      Please help if you can. Thanks in advance.

    • January 12, 2020 at 1:43 am #153725
      nickrose
      Moderator
      Eventide Staff

      Where are you ? You may have to send it in to be fixed.

       

    • January 12, 2020 at 2:00 pm #153726
      Rosincore
      Participant

      Hey Nickrose, I’m in Connecticut. I’m boxing it up to send to Beamish in Cleveland; that’s where Eventide suggested. Hope it works! Thanks for your concern.

    • August 5, 2020 at 1:54 am #155468
      tron23
      Member

      Is there a way the flash memory can be reprogrammed by the user? I am getting the same message on the 4500 (can’t find any program to load) I am located in Europe, thanks for your support.

    • May 13, 2022 at 3:34 pm #163736
      Rosincore
      Participant

      Hi strong 1096. Did you ever sell your 4500? I might be interested. I’m in the USA.

       

    • August 5, 2020 at 3:32 pm #155475
      Rosincore
      Participant
      tron23 wrote:
      Is there a way the flash memory can be reprogrammed by the user? I am getting the same message on the 4500 (can’t find any program to load) I am located in Europe, thanks for your support.

      So far we haven’t found a way to reprogram the flash memory. Beamish Electronics was unable to do so, and Eventide no longer supports the 4500. A former Eventide employee told us that the 4500 was the first Harmonizer to use flash memory, but they never developed an applicaytion to flash the unit (which they went on to do for the Orville and other later devices). Eventide was eager to move on to the Orville; the 4500 was an “in between” unit.  Theoretically, if a person could find a working 4500 its flash memory chips could be (carefully) unsoldered and then copied to similarly unsoldered flash chips in the ailing device, although I don’t know what technology would be used to re-flash the chips. Obviously a very challenging solution. If you find alternatives, please post them. Thanks!

    • August 5, 2020 at 6:53 pm #155481
      strong1096
      Member
      tron23 wrote:
      Is there a way the flash memory can be reprogrammed by the user? I am getting the same message on the 4500 (can’t find any program to load) I am located in Europe, thanks for your support.

      Hi tron23. Where are you based in Europe? I’m thinking about selling mine. Its features are factory standard presets + Ultrashifter upgrade. Manuals included.

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