H9 Stompbox Software Update doesnt work

Tagged: h9

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- January 20, 2020 at 8:55 pm #115721
  
  sachamuki
  Participant
  
  Hey Guys, i cant update my stompbox. Everytime i open the App, they say that there is a udate and they ask if i want to do it or not. When i click yes, and about to install the new software, there is a message saying that they couldnt reach the Eventide serveur and that i need to check my internet connection (who works perfectly) … i want my new algoryhtm please Help
- January 20, 2020 at 10:51 pm #153826
  
  bohan
  Moderator
  Eventide Staff
  
  sachamuki wrote:
  
  Hey Guys, i cant update my stompbox. Everytime i open the App, they say that there is a udate and they ask if i want to do it or not. When i click yes, and about to install the new software, there is a message saying that they couldnt reach the Eventide serveur and that i need to check my internet connection (who works perfectly) … i want my new algoryhtm please Help
  
  I think we've fixed this problem. Could you try it again?
- January 21, 2020 at 6:56 pm #153833
  
  scottbump
  Participant
  
  I am having a repeated problem where the update gets to the point of erasing ROM. After a few seconds, the app indicates that it has lost contact with the pedal. The H9 display is stuck on “erase”. Tried on both iPad and iPhone.
- January 22, 2020 at 4:57 am #153838
  
  bohan
  Moderator
  Eventide Staff
  
  scottbump wrote:
  
  I am having a repeated problem where the update gets to the point of erasing ROM. After a few seconds, the app indicates that it has lost contact with the pedal. The H9 display is stuck on "erase". Tried on both iPad and iPhone.
  
  Have you tried using the Direct Updater to update your H9 via a USB cable?
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