H8000fw CAN'T SYNC via AES/EBU

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- May 16, 2020 at 9:36 pm #115913
  
  futureplan
  Participant
  
  Hi,
  
  Ihave a H8000fw sw v.5.5, connected with my Symphony mkii through AES/EBU 1&2 in the configuration AES4 A-B.
  
  The clock is reported to be slipping (the EXT lid is blinking and also on the clock menu AES 1/2 clock is slipping and in the other page of the menu reported as AES11&12 are unlocked.
  
  I have already done a clear set up.
  
  I use a MacPro late 2013 with OS 10.14.6
- May 16, 2020 at 9:39 pm #154884
  
  nickrose
  Moderator
  Eventide Staff
  
  You don't say what your sync source is set to.
  
  On the H8000FW the sync cannot be derived from the AES 1&2.
  
  You should either use AES11/12 (and set the sync source to that), or a WordClock from your Symphony.
- May 17, 2020 at 8:49 am #154890
  
  futureplan
  Participant
  
  I am trying to sync to the Sympony mkii. The set AES 11/12 to be synced but they are reported to be slipping and the EXT lid is blinking.
  
  Today I tried to connect to my Prismsound Orpheus through the firewire and AES/EBU: same issue.
  
  I am trying to get the H8000fw synced to the Orpheus clock via the Firewire1 so I set it in that way under the clock menu but the H8000fw stays in its sample rate without syncing to the change of sample rate of the Orpheus. Pictures attached: AES 1/2 slipping and Firewire unlocked. No idea on what I am doing wrong.
- May 17, 2020 at 2:06 pm #154892
  
  nickrose
  Moderator
  Eventide Staff
  
  Syncing to the FireWire is often unsuccessful, as the FireWire canj be very jittery.
  
  Strongly suggest you either set the H8000 is clock master running on internal sync, or use a Wordclok as clock master and sync everything else to it.
  
  Again, you cannot use AES 1/2 as the clock source.
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H8000fw CAN’T SYNC via AES/EBU