H9 Preset number error

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    • June 28, 2020 at 4:48 pm #115986
      mikeller
      Participant

      I have a preset list oddity

      My preset in question has 12 presets with 13-99 turned off.   When I cycle thru them I get  1 2 3 4 5 5 7 9 10 11 12  (2 fives, no six, no 8).   The app is reporting 1-12 however the list has 14 with two blanks at the end that cannont be deleted and has to be set with the range of 1-14 (again it says 12).  If I make it 1-12 then it discards the last preset.

      So I created a brand new set list with the same presets and guess what – same problem

      When I save preset list to the pedal and watch has things happens it almost looks like the first preset is going to a space 0 ?????

      I have tried to reset the pedal,  update the firmware all to no avail.

      Has anyone experienced this???

      Thank you

       

       

       

       

       

       

       

    • June 29, 2020 at 3:12 pm #155253
      bohan
      Moderator
      Eventide Staff

      Could you take a screenshot of your preset list page? Like the attached one.

    • June 29, 2020 at 3:26 pm #155254
      mikeller
      Participant

      Note – two blank presets – but if you look at the top it says 1-12  (not 14).   The preset list is defined as 1-14 because if I make it 1-12 as it cuts off the last preset

      Now when I cycle thru this on the H9, it goes 1 2 3 4 5 5 7 9 etc….

    • June 30, 2020 at 12:36 pm #155263
      brock
      Participant

      Something similar popped up a few years back.  Might be useful (posts #8 through #13 here):

      https://www.eventideaudio.com/comment/26002#comment-26002

    • June 29, 2020 at 9:45 pm #155256
      bohan
      Moderator
      Eventide Staff
      mikeller wrote:

      Note – two blank presets – but if you look at the top it says 1-12  (not 14).   The preset list is defined as 1-14 because if I make it 1-12 as it cuts off the last preset

      Now when I cycle thru this on the H9, it goes 1 2 3 4 5 5 7 9 etc….

      OK. Could you export your preset list and attach it here?

    • June 30, 2020 at 1:30 pm #155265
      mikeller
      Participant
      brock wrote:

      Something similar popped up a few years back.  Might be useful (posts #8 through #13 here):

      https://www.eventideaudio.com/comment/26002#comment-26002

       

      Thank you!!!  YES,  thats exactly when it went south – I tried to rename a few presets.   Forgot that.

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