Where are my Pendulate presets?

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- September 3, 2020 at 7:20 pm #116077
  
  ptmconsulting
  Member
  
  I Just downloaded Pendulate and installed it. It launches in my DAW but there are no plug-ins and no manual either..
  
  Yes, I looked in my Documents/Newfangled Audio/Pendulate/Presets folder but that is empty. Problems with the installer?
- September 5, 2020 at 12:20 pm #155714
  
  ptmconsulting
  Member
  
  I figured it out. Here’s the solution if this happens to you.
  
  First – I don;t log into Windows with the administrator login, I use a secondary ID and password.
  
  When I down;load Pendulate, Windows promps me for the Admin password and I enter it.
  
  Pendulate loads into the directory that I specify and puts the documentation and presents into the C:Documents/Newfangled Audio/Penduilate folder as it is supposed to, but it puts it into the Admin’s Documents folder, not the current secondary users documents folder.
  
  I had to copy it from the Admin’s folder to my secondary users folder and then it works.
- September 9, 2020 at 6:46 pm #155754
  
  vaikl
  Participant
  
  I have nearly the same issue with my new demo of Generate on a MacMini with Mojave 10.14.6. No presets and no manual in the plugin. There’s a new ..<User>/Music/Newfangled Audio/Generate/Presets folder, but it’s empty. My installer is version 1.0.3.
- September 9, 2020 at 7:30 pm #155755
  
  DGillespie
  Moderator
  Eventide Staff
  
  Is it possible you installed it with the "Documentation: Factory presets and user guides" option unchecked? Can you try installing again and make sure that that is checked?
  
  Thanks,
  
  Dan
- September 9, 2020 at 7:37 pm #155756
  
  vaikl
  Participant
  
  Aaah, I thought I had only unchecked the AAX plugin but maybe my mouse is on Corona;-))
  
  Thanks, now it’s working.
- September 9, 2020 at 10:12 pm #155757
  
  DGillespie
  Moderator
  Eventide Staff
  
  Lol, great!
- September 5, 2020 at 1:47 pm #155715
  
  DGillespie
  Moderator
  Eventide Staff
  
  ptmconsulting wrote:
  
  I figured it out. Here’s the solution if this happens to you.
  
  First – I don;t log into Windows with the administrator login, I use a secondary ID and password.
  
  When I down;load Pendulate, Windows promps me for the Admin password and I enter it.
  
  Pendulate loads into the directory that I specify and puts the documentation and presents into the C:Documents/Newfangled Audio/Penduilate folder as it is supposed to, but it puts it into the Admin’s Documents folder, not the current secondary users documents folder.
  
  I had to copy it from the Admin’s folder to my secondary users folder and then it works.
  
  Sorry, I just saw this now. We’ve had three people with this problem, but it’s not everyone with a second Windows account. I double checked the installer settings and they’re all correct, so it must be a problem with the installer software itself. Sorry for the hassle, I’m glad you were able to solve the problem.
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