macOS 10.15 Catalina Support Info

will updating effect the H9 software ?

This release is not exactly a big surprise. Developers have had access to betas for months. Why weren’t more human resources put on this?

Are these problems due to 32-bit support going away? That’s been in the works for *years*.

Sorry Eventide, you have had the chance of testing and making the necessary adjustments with the Catalina beta for months. As I just spent quite some money on plugins from you I find this amateur way you are dealing with it pretty upsetting. What is you time frame for a solution now? Some days? Some months?

Many companies much larger than Eventide do not yet have support for Catalina. For example:

http://avid.force.com/pkb/articles/en_US/Compatibility/macOS-Catalina-support

This stuff is not easy.

Please do not rush to upgrade to the latest shiniest thing unless either you really need it, or are confident that full support is in place.

Hi everyone, I’m  Charles Anderson, I have just joined the site.Nice to meet you all. I just want to explore knowledge and share the valuable information here.

Thanku

curious, do you guys have any projections or ideas? is it a week? or a month? three months?

Any updates or ETA on when we might have Catalina support?

Some of our upstream software dependencies don't yet fully support Catalina, so we've been working with other vedors to find solutions that will be compatible with the new macOS without breaking existing configurations. I think we're getting very close, but I want to make sure to allocate sufficient time for testing before we support Catalina.

I’m curious to see how this “Side Car” feature works. In theory, users could have an Eventide plugin displayed on their iPad whilst their DAW is on the main`display, for example. Eventide are not the only developer with Catalina woes. Empirical Labs is another I use, so I understand the frustration in having to wait.

Sorry I don’t get it. Do all Eventide plugins not work at all with Catalina? Or only some plugins? Or only certain features of some plugins? Please, could you clarify this? Information here has been pretty vague.

Thank you!

Any news about the issue you are having with Catalina?

Just as a data point: I was able to install Anthology XI successfully on macOS 10.15.1 (along with the latest iLok) without any issues.

just bought mangleverb and it is not working. 

Error running chown -R ‘admin’ ‘/Users/admin/Documents/Eventide’: chown: /Users/admin/Documents/Eventide: Operation not permitted

chown: /Users/admin/Documents/Eventide: Operation not permitted

any idea when this will be resolved?

We've just released Catalina-compatible versions of all our plugins (and their installers)!

Note: Plugin presets and documentation have been moved from the user Documents directory to Music, and the new installers will move any custom presets you have saved in the old location. This is true for all versions of macOS, but Catalina users will be prompted to grant the installer permission to modify the ~/Documents directory.

Enjoy, and of course let us know if you encounter any problems.

Why didn’t you take the opportunity to move the presets to the standard macOS location ~/Library/Audio/Presets instead of this non-standard location?

I am getting a lot of issues. Starting with a 040755 error. the folder structure is not avaiable on my iMac Pro. What can I do?

Blackhole and Ultratap working fine on 10.15.2. I wasn’t taking any risks with the earlier versions of Catalina.

This release is not exactly a big surprise. Developers have had access to betas for months. Why weren't more human resources put on this?

Companies much larger than ours are having problems with Catalina.

Unless your really really need it, I would suggest that you wait a while.

Many companies much larger than Eventide do not yet have support for Catalina. For example:

http://avid.force.com/pkb/articles/en_US/Compatibility/macOS-Catalina-support

This stuff is not easy.

Please do not rush to upgrade to the latest shiniest thing unless either you really need it, or are confident that full support is in place.

Please do not assume people are anxious to install Catalina merely because they like shiny things.  For example, Apple will be releasing security updates, and perhaps they will only install under Catalina. Other application vendors will be making highly desireable new releases, and perhaps they will only install under Catalina. Some use systems that are administered by IT staff, and they may have policies such that they only support the latest OS release.

etc.

Sorry I don't get it. Do all Eventide plugins not work at all with Catalina? Or only some plugins? Or only certain features of some plugins? Please, could you clarify this? Information here has been pretty vague.

At this time we're not aware of any problems with the plugins themselves, but we've found some issues when running our installers on Catalina. In particular, access to the Documents directory has been restricted, and that's where we've historically kept presets and documentation. If you've upgraded to Catalina and already have Eventide plugins installed, they likely still work. Running a fresh installation on Catalina may or may not work for you with the current installer versions, and we won't be able to provide support to Catalina users until we've officially released Catalina-compatible installers.

In short, if you're not on Catalina yet, we advise sticking with your current OS for a bit longer. If you're already on Catalina and want to give it a shot, it's quite possible that you'll be able to get it working, but you do so at your own risk. I hope that helps!

Why didn't you take the opportunity to move the presets to the standard macOS location ~/Library/Audio/Presets instead of this non-standard location?

My understanding is that the ~/Library/Audio/Presets directory is created and used by Logic and GarageBand for storing Audio Units presets (.aupreset). Eventide presets are stored in a custom format (.tide) that can be used by all the plugin formats we support, so we made the decision to use a different location.

Why didn’t you take the opportunity to move the presets to the standard macOS location ~/Library/Audio/Presets instead of this non-standard location?

location really matters?

My understanding is that the ~/Library/Audio/Presets directory is created and used by Logic and GarageBand for storing Audio Units presets (.aupreset). Eventide presets are stored in a custom format (.tide) that can be used by all the plugin formats we support, so we made the decision to use a different location.

That is where almost all other developers put their user presets, .aupreset or not. U-he, Valhalla, Softube. It’s mostly only Native Instruments, iZotope and Eventide who do not.

Default presets usually go in /Library/Audio/Presets:

Hey, sorry, the Eventide plug-ins do have Catalina installers, but I haven’t released them for Newfangled Audio yet. I do have them, though, so email support at newfangledaudio dot com and I’ll send them to you.
I’m hoping to get them out next week.

Hello,

Where is the catalina version for Newflanged Elevate bundle? It’s not working on Catalina. It’s giving errors! It won’t install!

I am getting a lot of issues. Starting with a 040755 error. the folder structure is not avaiable on my iMac Pro. What can I do?

Hey, sorry, the Eventide plug-ins do have Catalina installers, but I haven’t released them for Newfangled Audio yet. I do have them, though, so email support at newfangledaudio dot com and I’ll send them to you. I’m hoping to get them out next week.

Hello,

Where is the catalina version for Newflanged Elevate bundle? It's not working on Catalina. It's giving errors! It won't install!

I am getting a lot of issues. Starting with a 040755 error. the folder structure is not avaiable on my iMac Pro. What can I do?

Hey, sorry, the Eventide plug-ins do have Catalina installers, but I haven’t released them for Newfangled Audio yet. I do have them, though, so email support at newfangledaudio dot com and I’ll send them to you. I’m hoping to get them out next week.

Hi s.codec.  I emailed them to you.  If you don't get them please email support at newfangledaudio dot com and I'll send them again.

Thanks,

Dan