Can't enter username and Password in the H9 Control App for Android

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- November 24, 2020 at 4:37 pm #116211
  
  mscholtz
  Member
  
  High everybody,
  
  in the H9 Control App for Android I can connect to the new H9 Max correctly via Bluetooth. But when the point comes to entering the User Data to register the Stompbox, it’s not possible to write the characters and numbers into the fields. I have a Samsung S9 with the latest Updates.
  
  Thanks for your help!
  
  Martin
- November 24, 2020 at 10:33 pm #156393
  
  bohan
  Moderator
  Eventide Staff
  
  mscholtz wrote:
  
  High everybody,
  
  in the H9 Control App for Android I can connect to the new H9 Max correctly via Bluetooth. But when the point comes to entering the User Data to register the Stompbox, it's not possible to write the characters and numbers into the fields. I have a Samsung S9 with the latest Updates.
  
  Sorry for the problem. This is a weird issue on a few Samsung devices.
  
  Please try: Go to Settings – General management – Language and Input, now select "Samsung Keyboard" as the Default Keyboard. Then go to On-screen Keyboard – Samsung Keyboard – Smart typing and turn OFF "Predictive text". Now reboot your phone and try typing/login in the app again.
- November 25, 2020 at 3:10 pm #156420
  
  mscholtz
  Member
  
  Thanks for your quick support!
  
  The described setting change in the Samsung Keyboard works fine. Now I was able to enter the account data and the H9 Control App works fine.
  
  Thanks for building this incredible sound tool, it’s a great inspiration to develop and create good music!
  
  Greetings from Germany
  
  Martin
- November 25, 2020 at 9:33 pm #156450
  
  bohan
  Moderator
  Eventide Staff
  
  I'm glad it worked out for you. As a new H9 Max owner, now you can also claim out H9 plug-in bundle for free at
  
  https://www.eventideaudio.com/store/free-h9-plugin-series-bundle
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Can’t enter username and Password in the H9 Control App for Android