H9 Control considers the H9 Standard algos as mine after I sold it

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- January 25, 2021 at 2:32 pm #116313
  
  thedigitalpurgatory
  Participant
  
  So, I checked H9 Control (Android) to know which algorithms I purchased/redeemed when I had my H9 Standard. After that, I went on to check the rest of the algorithms and noticed that the algorithms from my de-registered H9 Standard are considered “purchased” in my H9 Control. I did not purchase any algorithms since I sold the H9 two years ago and I’m looking to buy a Core before the algorithm store closes (and to redeem the two bonus algorithms from my Space). I’m not sure if this is a bug or something else that I don’t understand.
  
  Any one of you noticed this after you de-registered and sold your non-Max H9?
- January 25, 2021 at 6:29 pm #156944
  
  bohan
  Moderator
  Eventide Staff
  
  thedigitalpurgatory wrote:
  
  So, I checked H9 Control (Android) to know which algorithms I purchased/redeemed when I had my H9 Standard. After that, I went on to check the rest of the algorithms and noticed that the algorithms from my de-registered H9 Standard are considered "purchased" in my H9 Control. I did not purchase any algorithms since I sold the H9 two years ago and I'm looking to buy a Core before the algorithm store closes (and to redeem the two bonus algorithms from my Space). I'm not sure if this is a bug or something else that I don't understand. Any one of you noticed this after you de-registered and sold your non-Max H9?
  
  Maybe it's a bug but I doubt it. Our system showed you've purchased Spacetime & Crushstation.
- January 26, 2021 at 3:40 pm #156953
  
  bohan
  Moderator
  Eventide Staff
  
  If your H9 Control is not connected to an H9, it will just show all algorithms available in the Algorithms tab in demo mode.
- January 26, 2021 at 3:01 am #156949
  
  thedigitalpurgatory
  Participant
  
  bohan wrote:
  
  thedigitalpurgatory wrote:
  
  So, I checked H9 Control (Android) to know which algorithms I purchased/redeemed when I seehad my H9 Standard. After that, I went on to check the rest of the algorithms and noticed that the algorithms from my de-registered H9 Standard are considered "purchased" in my H9 Control. I did not purchase any algorithms since I sold the H9 two years ago and I'm looking to buy a Core before the algorithm store closes (and to redeem the two bonus algorithms from my Space). I'm not sure if this is a bug or something else that I don't understand. Any one of you noticed this after you de-registered and sold your non-Max H9?
  
  Maybe it's a bug but I doubt it. Our system showed you've purchased Spacetime & Crushstation.
  
  Yeah. And those I redeemed with a voucher are in the account info page with those I purchased. I just want to clarify, I saw these on the algorithm tab of H9 Control, where I can test the algorithms. The account info page has no discrepancies with what I redeemeed/purchased.
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