Another question about updating the Eclipse

This topic has 10 replies, 1 voice, and was last updated 1 year, 9 months ago by dariuus.

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- September 6, 2021 at 12:11 pm #116647
  
  Phisynth
  Member
  
  Hello
  
  I purchased a 2nd hand Eclipse, and would like to upgrade to V4.
  
  The unit is currently running V2.00, the bootloader is V1.21 (checked using the “3” pad at boot up)
  
  As I’ve seen I have to install V3.51 first, I have put the V3.51 files on a brand new unformatted 256MB CF (not in a folder) – as advised in multiple other threads
  
  But when I try the upgrade procedure as explained, starting the unit while holding the “1” pad on the keyboard, the Eclipse says “OPERATING SYSTEM NOT FOUND”, like nothing was present on the card – when I mount it back on the computer, all 11 files are present
  
  I tried to put the files to the card from a Mac first, then tried again from a PC (after erasing the first ones of course), but with the same (lack of) results.
  
  Any idea about what could be wrong ?
  
  Should I format the card on the Eclipse and try again ?
  
  Thanks in advance for any help.
  
  Philippe
- September 6, 2021 at 12:32 pm #158574
  
  nickrose
  Moderator
  Eventide Staff
  
  The message means that at least one file did not load properly or was not found on the card.
  
  You could try formatting the card, but I don't expect it to help.
  
  Try a different card. If that fails, try the serial download process (slow, but no card issues).
  
  Updating these very old units can be problematical. If all else fails, support@eventide.com.
  
  Or consider leaving it as it is.
- September 6, 2021 at 1:01 pm #158576
  
  Phisynth
  Member
  
  Hi thanks for the reply
  
  it seems pretty difficult indeed. At first I tried with a brand new bigger capacity card (32Gb), because I didn’t read all the threads regarding this capacity issue, of course it didn’t work – then I found a brand new 256Mb but it also doesn’t seem to work. These older small card are difficult to find (and expensive !) so I don’t think I’ll spend more money on this to try another one and try to reformat it instead.
  
  What’s strange is when I put it back on the computer, all files are there
  
  Re: formatting : Do you think it’s best doing it on the Eclipse or on a computer ?
  
  Re : serial cable : do you think the serial cable method work using a PC emulator on the Mac ?
  
  Thanks
  
  Philippe
- September 6, 2021 at 1:30 pm #158577
  
  Phisynth
  Member
  
  Oh, and another question : from V2.0, is it mandatory to upgrade to V3.51 before V4.0 ?
  
  Another thread says it is not, but it goes against the recommendations from the update procedure note
  
  Thanks
  
  Philippe
- September 6, 2021 at 2:34 pm #158579
  
  nickrose
  Moderator
  Eventide Staff
  
  Formatting would be best done on the Eclipse. But, since you are not getting read errors, it may not help.
  
  PC emulator – don't know. Some have had success.Probably all depends.
  
  3.51 -> 4.0. can't see why this should be the case, but many people say it is so. Given that you are already having problems, best to be careful.
- September 6, 2021 at 3:16 pm #158580
  
  Phisynth
  Member
  
  Thanks again
  
  my last 2 questions then :
  
  1) might there be a problem with the V3.51 zip file on the server ? Is there somebody à toute eventide who could check these ? As said, I tried to DL these several times, from a Mac, then from a PC and I copied all the files on the card – but it doesn’t work as if something was missing
  
  2) is it risky to try a direct update V2.0 -> V4.0 ? Sorry, but not sure I fully understand your comment What do I risk ? to brick the unit irremediably and make it unusable ? (of course I prefer not doing the update then)
  
  Philippe
- September 6, 2021 at 3:17 pm #158581
  
  Phisynth
  Member
  
  Thanks again
  
  my last 2 questions then :
  
  1) might there be a problem with the V3.51 zip file on the server ? Is there somebody at eventide who could check these ? As said, I tried to DL these several times, from a Mac, then from a PC and I copied all the files on the card – but it doesn’t work as if something was missing
  
  2) is it risky to try a direct update V2.0 -> V4.0 ? Sorry, but not sure I fully understand your comment What do I risk ? to brick the unit irremediably and make it unusable ? (of course I prefer not doing the update then)
  
  Philippe
- September 6, 2021 at 5:08 pm #158587
  
  nickrose
  Moderator
  Eventide Staff
  
  Sorry – I've told you all I know – it really is up to you now. Old electronics is not always simple.
  
  Worst case (unlikely but possible) is that you brick the unit.
  
  If all else fails, send it in (fixed price). support@eventide.com.
- September 7, 2021 at 8:33 am #158595
  
  tmoravan
  Participant
  
  I don’t know about the Eclipse OS specifically, but some gear does not like the extra files the Mac OS puts on a drive. the various “.” files and folders can throw off the hardware sometimes. I’ve had to take the card/thumb drive to a PC and clean all those up before an update would work. I believe there’s a tool you can download to your mac to clean up all those files and again — I don’t know if that’s specifically the problem the Eclipse is having trying to find that one file, but it may be worth a half hour of playing around to see.
- September 7, 2021 at 1:59 pm #158599
  
  Phisynth
  Member
  
  Thanks for the replies.
  
  Maybe you’re right about the Mac but strange thing is : I have the exact same behaviour after reformatting the card on the eclipse and re-installing the files on it on the PC, from a fresh download, so without any interaction with the Mac.
  
  Tha’ts why I was wondering about a possible corruption of the files themselves.
  
  One last thing I could try is reformating the card on the PC
  
  Hmmmm…
- March 2, 2023 at 3:58 pm #169502
  
  dariuus
  Participant
  
  I’m in the exact same situation… same firmware and having the unit say that it is unable to find the files. The brand of the memory card is aotedata 256MB Ultra CompactFlash. What capacities are known to work? I’m wondering if that has anything to do with it.
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