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Home Forums Products Stompboxes Update problem: only letters or numbers allowed? Reply To: Update problem: only letters or numbers allowed?

#121094
nickrose
Moderator
Eventide Staff

Sorry – when it says "only letters or numbers" it is not kidding. This means no spaces, no underlines, in fact nothing that is not an, uh, letter or number.

We are at fault in that our Web Site currently allows you to enter these invalid characters  – this will be fixed. In the meantime, try and correct your user names or passwords – if you cannot, contact  support@eventide.com, giving your serial number, your old info, and your desired new info.