Hi Jeff,

Do you have 2.0.21?  You can tell by hovering your mouse over the word Eventide in the GUI.  I believe that 2.0.21 should fix your problem.  You can download it here:

Mac:

https://s3.amazonaws.com/com.eventide.downloads/Installation+Files/Installation+Files+Native+Plugins/UltraChannel-2021-osx-installer.dmg

Windows:

https://s3.amazonaws.com/com.eventide.downloads/Installation+Files/Installation+Files+Native+Plugins/UltraChannel-2021-win-installer.zip

If you do have 2.0.21 and you're still having this problem, let me know.