Look under “Documentation & Downloads” on the H8000FW page.

You should update to V5.6, which is the latest. There are instructions telling you how to do this. (Rackmount software update instructions – a pdf file – read it all the way through to the end).

The update file itself is H8000/H8000A V5.6 (Web)

The presets are in their own banks – please download and read the H8000 Family Presets Manual for more information. There are no Space presets at present.

Thanks btw I’m on a Mac .

I followed the Instructions and put the files on my compact flash card and I held down key 2  during start up  , the H800o then tells me to release the key and I do , then the H8000 says thank you and countinues loading but no update happends to my unit , it’s still the same .