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November 9, 2015 at 5:01 pm #141483
tlongabaugh
Moderator
Eventide Staff

Hi All-

Sorry to hear that you've been experiencing issues since updating to PT 12.3. A few questions:

-Did this issue only occur when you updated PT 12.3, but NOT the plug-ins? I.e. you didn't install a newer version of the Eventide plug-in(s), but only PT.

-Have you restarted your computer since the new install of PT?

-What is the file path for the plug-in(s)? It should be /Library/Application Support/Avid/Audio/Plug-ins/Eventide on Mac, or C:Program FilesCommon FilesAvidAudioPlug-insEventide on Windows.

Make sure that the Eventide plug-ins are only in the Eventide subfolder, and that there are no duplicate versions in the Plug-ins parent folder.

 

Best,

Tom