quickfaith wrote:
How long does it usually take for support to get back to you?
It usually takes less than a day. I'd check your junk mail folder if you haven't received a response in longer than that. Support is going to ask you to send them a photo of the serial number sticker of the H9. The serial number looks like H9-12345. I'd go ahead and send them a second email with that photo of the serial number sticker.
quickfaith wrote:
If I manage to re register the H9, will I lose all algorythms from it? (I'm unsure whetehr this was un upgradd core unit and Andertons didn't know either)
In your case no. When you buy a Max, it doesn't matter if it was upgraded from an H9 Core or was originally a Max. It will still be a Max for you — the new owner.
